Virgin Media FREE upgrade to Hub 3
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Virgin Media FREE upgrade to Hub 3

255
Edited by:"BassBassBass"Found 14th Oct
A Virgin (technician) came to fix my internet yesterday and upgraded me to the Hub 3, its a free upgrade for all Virgin Media customers!

HotUkDeals uses 'TradeDoubler' which means any links you click in regards to VM will take you straight to their home page. To get around this, instead of clicking the deal link above click this google link and then the first result...

google.co.uk/sea…F-8

Or manually google 'Virgin Media Hub 3 upgrade' and click the first result

UPDATE

It looks like most people aren't being recognised when they are applying online for one so you will be better off calling them directly for the upgrade

People are saying this is isn't great for gaming.. As a gamer I have had no latency issues whatsoever playing online FPS's with it and already way better DL speeds than the superdud 2.0.

Your free upgrade to the mighty Hub 3We want your internet experience with us to be the best it can be. So we'd like to swap your old WiFi router for a brand new Hub 3.0, at no extra cost. The Hub 3 is our best yet, packing in tons of advanced technology to help you and your household seamlessly connect and get online all over the house.

Enjoy internet around your homeWith WiFi you're free to wander at home and still be online. No more cables, just wireless internet keeping you connected.

  • Share your WiFi Whether they want to show you a video on their phone or listen to music on their laptop, your friends and family can easily connect their devices to your Hub. They’ll just need your WiFi password.
  • Connect all your WiFi devicesReady to master multi-tasking? Do as much (or as little) as you like online and be sure of a great connection across your devices – your mobile, your laptop, or even your heating control.
  • Not everything’s changingYou can still plug in your Ethernet cable if you fancy. It’ll give you the fastest connection for things like online gaming.
  • Be safe onlineThe web is an amazing place, but there can be a few nasties out there too. That's why we've got award-winning online security packed with parental controls, anti-virus and more.
Don't forget – the sooner you order your new Hub, the sooner you can jump in.

Top comments

stealth66618 h, 29 m ago

Was gonna switch to Virgin next month, but Bransons anti brexit stance has …Was gonna switch to Virgin next month, but Bransons anti brexit stance has changed my mind...

Yes cos since brexit was announced the economy has prospered and thrived... 🤤
Edited by: "kingmonkey69" 15th Oct

stealth66656 m ago

Was gonna switch to Virgin next month, but Bransons anti brexit stance has …Was gonna switch to Virgin next month, but Bransons anti brexit stance has changed my mind...


Dont worry you can eat the box with your children when farms vanish after brexit.

stealth6665 h, 50 m ago

Was gonna switch to Virgin next month, but Bransons anti brexit stance has …Was gonna switch to Virgin next month, but Bransons anti brexit stance has changed my mind...





​That's it, you show them. Who needs facts when you can rely on idiocy and emotional reasoning.
Edited by: "stoney73" 15th Oct

Anyone else being told they're not being recognised on the system and can't order?
255 Comments

Too many issues with gaming which is why I've been avoiding it.

SiMccabe2 m ago

Too many issues with gaming which is why I've been avoiding it.


How'd you mean?

I use the hub and have had no issues at all. (Wired Connection though).

Did you just call them or go to specific part of the website to order it?

Original Poster

SiMccabe5 m ago

Too many issues with gaming which is why I've been avoiding it.



Im gaming on it, all good and wireless. Got 22 Mbs last night downloading Middle Earth: Shadow of War, plus no issues with multiplayer games either.

Was gonna switch to Virgin next month, but Bransons anti brexit stance has changed my mind...

It's so they can provide free wifi for passers by. It siphons off a part for others to use. (Passers by being virgin customers obviously). Like a BT wifi hotspot

Tireeq2 m ago

Did you just call them or go to specific part of the website to order it?

Was about to ask this, the link is just the general Virgin page, a link to order one would be great, I can't see anything about the free upgrade

Original Poster

dbizal4 m ago

How'd you mean? I use the hub and have had no issues at all. (Wired …How'd you mean? I use the hub and have had no issues at all. (Wired Connection though).


They installed it for me when they came to fix my internet. If you click the deal link it'll take you to the right page online

Never had issues gaming wise wired or wireless. The HUB 3.0 is, despite being Virgin Media, actually half decent. Just upgraded my Tivo to the V6 box mid contract for free, which is exactly how VM’s tv should have always been, the Tivo boxes are absolute trash.

Am with virgin media 200mb can u plz tell me how to upgrade to new hub. Thanks

This 32253161-DNnHB.jpg

Could do with some instructions as to how to get the new hub please. Thanks

HotUKDealSeeker3 m ago

It's so they can provide free wifi for passers by. It siphons off a part …It's so they can provide free wifi for passers by. It siphons off a part for others to use. (Passers by being virgin customers obviously). Like a BT wifi hotspot


you can turn this feature off in settings.

I tried VM for a few days and I have to say the HUB was the worst router I've come across for configuration. Horrendous UI and unbelievably slow at even navigating the pages.

Anyone else being told they're not being recognised on the system and can't order?

What's technically better about it? All I see is a load of marketing stuff and saying what you can do with WiFi
Edited by: "Moonmonkeys" 14th Oct

mashwilliams10 m ago

Anyone else being told they're not being recognised on the system and …Anyone else being told they're not being recognised on the system and can't order?


me too... Thought it was my VPN stopping it at first but I switched it off back to my VM IP and its still not working... tried different browsers too..

rich_198616 m ago

Never had issues gaming wise wired or wireless. The HUB 3.0 is, despite …Never had issues gaming wise wired or wireless. The HUB 3.0 is, despite being Virgin Media, actually half decent. Just upgraded my Tivo to the V6 box mid contract for free, which is exactly how VM’s tv should have always been, the Tivo boxes are absolute trash.

I want to get the v6 box for free mid contract how do I go about doing it? Should I just call and ask them to send one or is it a offer?
Edited by: "UberPark" 14th Oct

The speed you go on internet are influenced by brexit???

If your upgrading superhub make sure you get a V6 box while you are at it.. V6 are superb, on demand is very fast to load and 6? record channels at once

if you a gamer DON'T take SH3 even if the offer to pay you. it's a latency horror. good luck playing any online FPS

AsadJani32 m ago

Am with virgin media 200mb can u plz tell me how to upgrade to new hub. …Am with virgin media 200mb can u plz tell me how to upgrade to new hub. Thanks


It's quite simple to be honest. Just follow these steps:

Switch router off.
Unplug power cable.
Unscrew Coax cable.

Take new route out of box.
Plug in power cable.
Screw in Coax cable.
Switch router on.

Original Poster

malnuman34 m ago

Was about to ask this, the link is just the general Virgin page, a link …Was about to ask this, the link is just the general Virgin page, a link to order one would be great, I can't see anything about the free upgrade



jeeves31 m ago

link in op doesn't workhttps://keepup.virginmedia.com/hubupgrade



akGTR31 m ago

Could do with some instructions as to how to get the new hub please. Thanks



AsadJani33 m ago

Am with virgin media 200mb can u plz tell me how to upgrade to new hub. …Am with virgin media 200mb can u plz tell me how to upgrade to new hub. Thanks



Tireeq37 m ago

Did you just call them or go to specific part of the website to order it?


HotUkDeals uses 'TradeDoubler' which means any links you click in regards to VM will take you straight to their home page. To get around this,instead of clicking the deal link above click this google link and then the first result...

google.co.uk/sea…F-8

Or manually google 'Virgin Media Hub 3 upgrade' and click the first result

It looks like most people aren't being recognised when they are applying online for one so you maybe better off calling them directly.

mashwilliams28 m ago

Anyone else being told they're not being recognised on the system and …Anyone else being told they're not being recognised on the system and can't order?


me

It says the same for me, Sorry we can't find you on our system

Original Poster

toolmen1 m ago

if you a gamer DON'T take SH3 even if the offer to pay you. it's a latency …if you a gamer DON'T take SH3 even if the offer to pay you. it's a latency horror. good luck playing any online FPS


Ive been playing online FPS's on this all day, no issues whatsoever

stealth66636 m ago

Was gonna switch to Virgin next month, but Bransons anti brexit stance has …Was gonna switch to Virgin next month, but Bransons anti brexit stance has changed my mind...


Hahaha - ask trump to provide you with Broadband then!

If youre joining VM then keep an eye on your monthly bills they tend to increase your charges two or three times a year no matter what you agreed with them from the beginning. Thieving Bwards.

Original Poster

elle_ann40 s ago

It says the same for me, Sorry we can't find you on our system



It looks like most people aren't being recognised when they are applying online for one so you maybe better off calling them directly.

It has to be better than the superhub 2! I ended up buying a new router and setting it to modem mode to cure my boggy wireless connection.
Since using my new router not once have i had a drop out!

This isn't working for me in Chrome the red button doesn't work at all and in IE it keeps telling me 'Sorry, we can't find you in our system. Please check your details and try again' Great.

Same here

stealth66618 h, 29 m ago

Was gonna switch to Virgin next month, but Bransons anti brexit stance has …Was gonna switch to Virgin next month, but Bransons anti brexit stance has changed my mind...

Yes cos since brexit was announced the economy has prospered and thrived... 🤤
Edited by: "kingmonkey69" 15th Oct

not working on firefox or chrome for me

Original Poster

slackrat772 m ago

not working on firefox or chrome for me


The online submission isnt working ATM, your better off calling them for the upgrade at the moment

ANC115 m ago

It's quite simple to be honest. Just follow these steps:Switch router …It's quite simple to be honest. Just follow these steps:Switch router off.Unplug power cable.Unscrew Coax cable.Take new route out of box.Plug in power cable.Screw in Coax cable.Switch router on.

Oh

It’s crap, just swapped to BT and their router is 100x better

It's not for everyone btw just with older equipment. Check the forums.

stealth66656 m ago

Was gonna switch to Virgin next month, but Bransons anti brexit stance has …Was gonna switch to Virgin next month, but Bransons anti brexit stance has changed my mind...


Dont worry you can eat the box with your children when farms vanish after brexit.
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