Virgin Media retention - Full House Bundle - 200 - got it for £35pm 12 mnth contract [works out £420 for year]
324°Expired

Virgin Media retention - Full House Bundle - 200 - got it for £35pm 12 mnth contract [works out £420 for year]

215
Found 12th Jan
I took out a 12 month Contract with Virgin Media November 2015, did not want to commit to a further contract until I knew I would be working in the area so my payments went up to £40.48 last month when out of contract.
I called today to see if they had any retention deals as I was considering going to an other provider.
The best offer they could make was £31pm for 6 months and then £34 for the next 6 months (12 month Contract) for 50mb.
I said that that was too high and I would look to find the best deal from other cheaper suppliers before calling them back to cancel.
The man I spoke to was very helpful and after I had mentioned that my current 50mb struggled to stream tv, he did some checks and speed checks but could not find any issues (other than I was downloading about 6 times the average).
he then said there was a full house bundle with 200mb, tivo and weekend calls he could do for £35 all in, as I was an existing customer. I declined and he said he would put a note on my file.
I looked about and was surprised to see that all prices were well up on last year and I was going to struggle to get anything much below £30pm.
I called back and said I had called previously and was just double checking before leaving them to go to another provider.
The young lad I spoke to said the best offer he could do was as above;£31pm for 6 months and then £34 for the next 6 months (12 month Contract). I then mentioned the previous full bundle the previous gentleman had offered me. the young lad said there was an email that had just been sent through and he would need to read it. he then came back and when i hummed and haa'd he offered £20 that would more than cover the 14.99 activation charge.
I then received the following confirmation:

Your Updated Package ...
Full House Bundle
Talk Weekends
Full House TV (XL)
TiVo Monthly Fee
VIVID 200 Optical Fibre
Bundle charges total £57.00

Promotional offer(s)
12 month TV and Broadband discount
Promotional offer(s) total £41.00CR

Phone line rental
Line Rental
Phone line rental total £19.00



New monthly package total* £35.00

Chargeable from 16 January 2017

Other fees, charges & credits
One-off charges & credits
Activation Fee £14.99
Loyalty Offer £20.00CR

One-off charges & credits total £5.01CR

Other fees, charges & credits total* £5.01CR
*Prices correct as at today's date.


and more useful stuff...

All about your TiVo service
Hundreds of on demand movies and shows including your Sky favourites with Sky On Demand at no extra cost. Fed up with scrolling through the TV guide? Search by show, actor or director. You can even create your own WishList to automatically record your favourite shows. All this and you've got free lifetime service and repairs. Nice one.
You're experiencing Vivid, our next generation optical fibre up to 200Mbps
Vivid is our next generation optical fibre - it's our best way to experience the internet. It travels at the speed of your life. Vivid 200 is built for households who do more, watch more and have more fun. It takes HD streaming on 10 or more devices (all at the same time) in its stride. Plus, there's no download limits - no worries.
Virgin Talk Weekend gives you all this...
Inclusive unlimited weekend calls to UK landlines, Virgin Mobile phones and 0870 numbers**.
** See virginmedia.com/cal…sts. Redial before 60 minutes to avoid charges
About your new package total
With Virgin Media, you always pay for your services one month in advance. So if you decide to change your package part-way through a month, your bill needs to catch up. Here's what happens. As soon as the change takes effect on your account, you start paying the new price for your package and the next bill produced after that date will reflect that.

215 Comments

I got this deal as a new customer. Walked in to virgin media store as I was looking to change from Sky, was offered this same bundle for 35. Heat added as it's a great deal, but not exclusive to retentions.

Aren't retention deals based on an individual basis? Or are they applicable to anyone and what would another customer ask for?

great deal , can you get the f1 channel with the full house tv package ??


effort for your essay

seems a great deal. I have 100mb BB and it's so unreliable. I think that's down to the router though. Going to play this game in March when my contract is up.

j3remy42

seems a great deal. I have 100mb BB and it's so unreliable. I think … seems a great deal. I have 100mb BB and it's so unreliable. I think that's down to the router though. Going to play this game in March when my contract is up.



​could be one of many things, we had techs, then principal techs camped in our house for 6 months... After years of problems... Ended up with their top 2 guys turn up with a diagnostics machine, took them 2 mins to find the cable to our grid was missing... To find our cable was coming from a neighbours grid, was the wrong cable and was knotted... So It was like a fire engine fitted with a garden Hose, that's kinked and trying to put the London fire out... Once the cable was sorted... We still had nonstop problems with buffering and the utter pants tivo boxes... Sky = cheaper and near zero problems, no buffering either!

I've been with virgin 4 years now and my bill is now £48pm. I only get 100mbs and that's all. no TV or anything. been thinking of leaving a while as that seems very expensive what I'm paying and your post has just confirmed how expensive my package is!

This deal does exist because my friend last week did the same with virgin and they gave him the exact deal.

oh and mine also cuts out constantly like yours j3remy42

I phoned vermin media to see if they had any offers as my contract runs out in Feb. I was having mega problems with my router disconnecting up to 10 times a day. I'm on my 7th router. As a gesture of goodwill they sent engineer number 6 to have a look and yes there was another fault so I was given a free router. I was then offered 6 months xl TV at a discount and 6 months 150 mb broadband at a discount. I confirmed that I wasn't entering into a new contract before I accepted to be told yes I will put a note on your account. When I spoke to the vermin rep two days ago I was told.... Very sorry we can't offer you any deals as you signed up to a 12 month contract in August when you received your new router..... I went berserk as you can imagine and things them to check back all the calls.... Needless to say nothing as usual has been done and I've been told if I go to a lower package it will cost me more..... How can that be. I can't wait to leave vermin media. They are a disgrace and their equipment is rubbish and is full of faults...... Worst customer service ever.... If there ate any vermin reps reading this ease feel free to contact me I would be more than happy to discuss anything. I'm actually thinking about paying to leave early I am that disgusted with their tactics. Sky here I come.

Sky to increase line rental from 01/03/17....article found in Daily Mail this evening,,,small print found in one of their ads......see link below

So it seems Virgin is a great deal....


dailymail.co.uk/mon…tml

Tried this earlier as was paying £86 a month for 200mb broadband talk weekends full house TV no movies or sports tivo + additional box called to enquire about upgrade and ll they would offer me was what I currently had for £66 a month, I said that they were doing the limited edition bundle for £55 all in movies full house TV line rental and 200mb, I said how was that fair for new customer you give them everything and for existing customer there's nothing? After going round the houses he would not offer anything said I would move to sky he more or less started bad mouthing them as broadband was not as fast etc.... In the end had to cancel and gave my 30 day notice, not offered anything

got this one now thanks £35, its only for customers who haven't got TV

Cool story Bro...

(heat added)

been around before xmas this deal but was very hit and miss, seems its still the case i hate VM with a passion screwed me on two mobiles and wanted loads on my tv bb package too as soon as my contracts up im leaving.

got this deal offered end of november after saying i'm leaving for the 'black friday' sky deal. will be playing the game again come next black friday, but will be asking them to chuck in their new v6 TiVo box for free - which is currently extortionate to upgrade to from the old TiVo box.

we cancelled our package and got xl tv package upgraded to 200mb broadband and 1 tivo box and a v+ box in a separate room for £35 a month for 12 month contract

this is massive for the price.but ill also add heat for the essay good work

I might try my luck next week. Not happy paying around £82 for 150mb cable, Tivo + XL, V Box that never used and phone with weekend calls that I've used 3 times in years except for calling VM on their free number.

will try my luck tomorrow

The price in title should reflect the price for the whole contract term. HUK terms and conditions.

Virgin media have to keep a record of every site you visit in case the authorites or goverment want to know what you are upto.
Edited by: "copystuff" 12th Jan

I haggled to get £10 off my package and BT Sport for a fiver. Doesn't make it a deal because chances are it's not available to everyone.

been with virgin for 7 ish years its bad ( virgin overutilized ) so they say it will be fixed in march as of now we have 2/5 meg out of 152 meg fed up as its been like this for over a year

scoot

Great work I have tried a number of times with no luck 92 pounds a month, Adding heat for the amazing deal you got but more for your essay

copystuff

Virgin media have to keep a record of every site you visit in case the … Virgin media have to keep a record of every site you visit in case the authorites or goverment want to know what you are upto.



​ all internet providers have to do that now.

you need to go and give your 30 days notice to cancel and then wait to retentions to ring within a couple of days to keep u as a customer and give u the deals works everytime

ttttd

​ all internet providers have to do that now.

VPN

I got offered this deal yesterday, I declined as I have sky but still considering getting this. Has anyone got a reduction on sky sports from VM before?

Got this on Wednesday, paying £5 less than I was for 150mb BB. So cancelled sky and phone line. Saved me £32/month.
Just need to remember to go back to sky before it goes to £75.
Also, they charged me a £15 activation fee and I couldn't get them to waive it.

keith43

I got offered this deal yesterday, I declined as I have sky but still … I got offered this deal yesterday, I declined as I have sky but still considering getting this. Has anyone got a reduction on sky sports from VM before?



I have never heard of it

ttttd

​ all internet providers have to do that now.



Use tor

I cancelled everything, jumped onto there new customer superfibre 50MB deal when I moved house for £25 a month, no phone line or tv. Don't need em as got Kodi and a mobile

got exactly the same deal. 200mb bb and xltv for 35. they won't offer anything until you cancel. annoyed spent years paying 80 odd quid a month

Customer for 8 years never missed a payment. Have 10mb , TV Medium +, Phone line.

Just getting a mortgage and decided time to play VM lottery ticket.

They only offered me 50mb broadband, No TV & PHone for £32 month with new 12 month contract.. I said no thanks will cancel soon. So will try that and see what swings my way.

Edited by: "snappyfish" 12th Jan

As many have mentioned above, i rang a few days ago and got nothing (well the best he could do was knock a few quid off) I am out of contract too. I asked that there are some really good new customer offers and he basically said "can't match those offers" lol I really don't want to leave as I must admit the service I have had has been very good for the past 7 or so years I have been with them. However the prices seem to go higher and higher each year and my loyalty discount actually dropped last time! I have read that if you don't get a decent offer first time, try again after a few days, I will and if I don't get any luck I will serious have to look to move to sky and BT.

Oh btw if you do decide to move to sky from virgin you get a 50% discount.

No trip to Neckar Island included. Cold

Currently moving from Sky to Virgin. Initially signed up to Full House with Sky Cinema for £39 pm. Family member (who has Virgin) and I also received £50 credit each as introduction offer, bringing cost down to just under £35 pm. I phoned Virgin recently, prior to install date and made out I thought I was receiving the new V6 Tivo box and was offered 2 boxes without much discussion. Virgin appear to be offering high discounts to attract new customers.

dealhuntaa

Use tor



​I was thinking of using tor myself and when I did some looking.around... apparently downloading tor itself gets you on the naughty list, regardless of what you use it for.
that put me off, Including how they got the silk road underground market where you could buy various types of things not legally available (ahem ahem) , they were all using tor, but got caught some clever means.
so it's not foolproof and may get you on a naughty list anyway.
just a beware to the community before we all get downloading tor...

keith43

I got offered this deal yesterday, I declined as I have sky but still … I got offered this deal yesterday, I declined as I have sky but still considering getting this. Has anyone got a reduction on sky sports from VM before?



I pay £68 for 2 v6 boxes , full house, sport hd, cinema, 200mb and talk anytime (no line saver paid) , Ivan remove talk anytime and make it £60/ month
Edited by: "vbl81" 13th Jan
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