so I was going to join BT, mainly for the better wifi connection plus the bonus of getting BT sport in the package. after £110 topcashback and £150 reward card it was going to average out about £23 a month. so I gave my 30 days cancellation notice (virgin couldn't get close orginally) and signed up with BT. a few days later I got a call back from virgin asking if there was anything they could do to keep me, I said I don't think so but was willing to listen. and I was offered the new v6 box with full house tv xl package including BT sport (no movies) plus my old tivo box in another room new hub 3 upgraded to 200mbs including line rental for £20.50, discounted from £73 a month! a £49.99 installation fee would be charged but I'd be credited that back as they want to keep me. it was an offer I couldn't refuse. I wasn't trying to blag anything and was prepared to try BT for a year and wasn't expecting virgin to be able to beat them. I might still end up trying BT next year as my wifi signal isn't much better with the new hub 3 but I've installed a wifi booster now which helps.
virgin media tvxl v6 box plus 200mbs fibre including line rental. customer retention deal £20.50