Virgin Media VIVID 100mb & 200mb Unlimited Fibre Broadband & Phone (inc line rental) & Evening and Weekend Calls
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Virgin Media VIVID 100mb & 200mb Unlimited Fibre Broadband & Phone (inc line rental) & Evening and Weekend Calls

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Found 24th Aug 2017Edited by:"Razor_UK"
Pretty decent rate via Uswitch for fast fiber broadband, phone and line rental, Vivid 100mb is £30 and Vivid 200mb for £35 respectively.Worth adding Quidco offer £30 on any Uswitch deal or £80 cashback on Virgin Media purchases but not sure of the success rate going direct.
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I'm sooooo fed up of Virgin continually putting prices up and added costs here and there. Nowhere near the speeds we're supposed to get. Can barely use the Internet sometimes. Seriously considering ditching them for a far cheaper alternative!
I am in the process of finally leaving Virgin Media BB and I cna't stress this enough - I CANNOT LEAVE SOON ENOUGH
Please, please I explore you all, do not sign up with Virgin, they treat you like crap as a customer, their call centres for help are all in bloody India or Phillipines so for them English is their second language, so trying to explain things when there is a problem is a total nightmare.
Also Virgin Media like to send through price increases and do so every 9 months or so and even if you're in a contract, your not immune to the increases. They like to sneak tha one past you in their T&C's fine print.
Last;y, they dont care if you've been with them for 5 years or 5 minutes, all you are is a cash-cow to them to exploit.
Hope this helps and even if its just one person who I make think twice before signing to Virgin Media then I'll be happy.
Enjoy your long weekend people.
Regards Michael
I'd seriously like to consider moving from Virgin and go cheaper, but scared. We are on the 200mb unlimited fibre and are very heavy internet users. There are 3 teens in the house who all game, stream and download. I just don't know if any other provider could come close to what we currently get. The kids would never forgive me if I lost the internet for a year on a cheaper contract. I think Virgin can smell the fear when I phone to negotiate.
69 Comments
I don't think it is £720 for 100mbps. According to the uswitch website it is £380.00 over the 12 months.
Price is £380.00 for the 12 month contract, including line rental & upfront costs if applicable.
I'm supposed to be on 100mb - Just did a speed test... 5.86 !!! I know I'm upstairs away from the modem at the moment but I don't think they every get to those speeds for me
Not sure where the £720 comes from on the comments as the yearly price if you follow links is £380 (100mb) and £440 ( 200mb). Good deal to me. Heat added
Plague and Avoid spring to mind.
I'm sooooo fed up of Virgin continually putting prices up and added costs here and there. Nowhere near the speeds we're supposed to get. Can barely use the Internet sometimes. Seriously considering ditching them for a far cheaper alternative!
Good deal for fibre, I'm currently paying £38 a month with sky for standard unlimited broadband & anytime calls but may switch in the future
I was told and been paying £34 a month for 50/100 and all i get is 15 it keeps going off and that's just broadband nothing else i am out of contract and looking e
chrisredmayne25 m ago

I'm supposed to be on 100mb - Just did a speed test... 5.86 !!! I know I'm …I'm supposed to be on 100mb - Just did a speed test... 5.86 !!! I know I'm upstairs away from the modem at the moment but I don't think they every get to those speeds for me

​Wi-Fi speeds can vary a lot. Run the speed test on a wired connection.
Anyone with Virgin moaning about their speed it's nearly always going to be vastly improved with a decent router.
Edited by: "OllieSt" 24th Aug 2017
Anyone upset with virgin can leave free of any early exit charge since there prices are rising above inflation, i got an email last week so im sure many others have.

im allowed to leave free upto sept 30th, as it is my contract is up then anyway but as has been mentioned in an earlier post its best to haggle with them as you can get some good deals !
I'd seriously like to consider moving from Virgin and go cheaper, but scared. We are on the 200mb unlimited fibre and are very heavy internet users. There are 3 teens in the house who all game, stream and download. I just don't know if any other provider could come close to what we currently get. The kids would never forgive me if I lost the internet for a year on a cheaper contract. I think Virgin can smell the fear when I phone to negotiate.
Virgin are increasing their prices on 1st November please beware of this
well I notified them that I wanted to leave, have them notice on Monday but no retention phone call tempted to go for this
WolverhamptonDealDon13 m ago

Virgin are increasing their prices on 1st November please beware of this

Make sure you give one month notice to leave as legally entitled to leave when they raise prices . Then when retention call ask them to give discount, normally 50 pounds and no price increase. Otherwise actually leave and get this offer.
holeymoley1823 m ago

I'd seriously like to consider moving from Virgin and go cheaper, but …I'd seriously like to consider moving from Virgin and go cheaper, but scared. We are on the 200mb unlimited fibre and are very heavy internet users. There are 3 teens in the house who all game, stream and download. I just don't know if any other provider could come close to what we currently get. The kids would never forgive me if I lost the internet for a year on a cheaper contract. I think Virgin can smell the fear when I phone to negotiate.

You can give one month notice if you got price rise letter. Then get 300 speed as much better offer for students with only 9 month contract with contract under the name of your children . Otherwise get this offer as new customer. When retention call you can mention this offer as well. Unless you threaten to leave them by giving one month notice, you will get nothing except price rises as they treat existing customers as cash cow.
Trumpet7772 h, 54 m ago

I'm sooooo fed up of Virgin continually putting prices up and added costs …I'm sooooo fed up of Virgin continually putting prices up and added costs here and there. Nowhere near the speeds we're supposed to get. Can barely use the Internet sometimes. Seriously considering ditching them for a far cheaper alternative!

Their price increases are for their existing customers who cannot be bothered or asked to look at their bills or change. If you join them again as new customer or threaten to leave by giving one month notice , you can get both faster speed and pay less money. For a little pain you gain lots more.
Edited by: "sam_of_london" 25th Aug 2017
I'm currently on the 100 meg speed and wired get close to or sometimes exceeds that. Wireless of course is a different matter getting around 67-80 admittedly after VM having to make changes due a large number of other customers utilising the same feed or something like that. So now its working it's brilliant and as someone mentioned above if there is a number of people all accessing the internet at the same time with heavy usage a decent speed is a most and Virgin know that to date only they can provide speeds of up 300 meg so aren't too bothered in raising prices.

However there are some people who will complain about the cost but won't do anything to reduce it, in terms of threatening to leave. Just today I was having a discussion with a friend who is paying over £100 per month and has not even bothered to try and haggle when it came renew.
chrisredmayne7 h, 12 m ago

I'm supposed to be on 100mb - Just did a speed test... 5.86 !!! I know I'm …I'm supposed to be on 100mb - Just did a speed test... 5.86 !!! I know I'm upstairs away from the modem at the moment but I don't think they every get to those speeds for me



Sounds like you're on the 2.4GHz wireless band. If you're equipment can pick up 5GHz try and set that up as the preferred connection or look into a wireless repeater/range extender.
I recently negotiated:

100mb (latest router)
talk weekends
Full House TV with new V6 box (includes BT Sports)

....for £32 p/m

This was with outbound retentions but it shows how low they can go on prices.
Edited by: "rumble" 25th Aug 2017
My 12 months is up next week therefore i think ill quote this when i ring them to see what they can do. currently paying £40 for 100mb + phone.
I am in the process of finally leaving Virgin Media BB and I cna't stress this enough - I CANNOT LEAVE SOON ENOUGH
Please, please I explore you all, do not sign up with Virgin, they treat you like crap as a customer, their call centres for help are all in bloody India or Phillipines so for them English is their second language, so trying to explain things when there is a problem is a total nightmare.
Also Virgin Media like to send through price increases and do so every 9 months or so and even if you're in a contract, your not immune to the increases. They like to sneak tha one past you in their T&C's fine print.
Last;y, they dont care if you've been with them for 5 years or 5 minutes, all you are is a cash-cow to them to exploit.
Hope this helps and even if its just one person who I make think twice before signing to Virgin Media then I'll be happy.
Enjoy your long weekend people.
Regards Michael
K1LLER_HORNET1 h, 17 m ago

Sounds like you're on the 2.4GHz wireless band. If you're equipment can …Sounds like you're on the 2.4GHz wireless band. If you're equipment can pick up 5GHz try and set that up as the preferred connection or look into a wireless repeater/range extender.

I've had the same issue with the Virgin 100mb connection. Its been terrible this year, and I've even set it up to the above method of 5Ghz. Had enough of it and the double whammy now of price increase so leaving them asap. I know its 'up to 100mb' but as the other post says, when you just get 5-10mb regularly, whats the point.
Called to cancel as contract up in 6 Months and was only offered £3.99 discount a month to cover the price rise! Mentioned this deal and told I had to wait 3 months after cancelation and then could take this offer.
Edited by: "cheztaz" 25th Aug 2017
Crossbow8 h, 32 m ago

​Wi-Fi speeds can vary a lot. Run the speed test on a wired connection.

I know Wi-Fi is slower than connected internet. but a 95% decrease seems a bit drastic. anyways just to prove I'm not getting 100 here is the results from my ps4 connected directly to the router at 8am
31787919-yOs3L.jpg
K1LLER_HORNET1 h, 46 m ago

Sounds like you're on the 2.4GHz wireless band. If you're equipment can …Sounds like you're on the 2.4GHz wireless band. If you're equipment can pick up 5GHz try and set that up as the preferred connection or look into a wireless repeater/range extender.

I'm just using what they gave me. :-(
Thanks for this! My contract already ends so will be ringing them and ask what they can offer.
mackem19668 h, 29 m ago

Anyone upset with virgin can leave free of any early exit charge since …Anyone upset with virgin can leave free of any early exit charge since there prices are rising above inflation, i got an email last week so im sure many others have. im allowed to leave free upto sept 30th, as it is my contract is up then anyway but as has been mentioned in an earlier post its best to haggle with them as you can get some good deals !


Let me know the offer you get, l AM in same boat
I'm seeing a lot of people here getting very slow speeds. That's a fault and you'll need to phone Virgin up.
I'm on the 200Mb package and I get 225Mb pretty much continuously. I do live right by the exchange but everyone should get at least 2/3 of the quoted speed even at peak time.
liveinabin20 m ago

I'm seeing a lot of people here getting very slow speeds. That's a fault …I'm seeing a lot of people here getting very slow speeds. That's a fault and you'll need to phone Virgin up. I'm on the 200Mb package and I get 225Mb pretty much continuously. I do live right by the exchange but everyone should get at least 2/3 of the quoted speed even at peak time.



As with all ISP's some will get advertised speeds some won't.
I also get 220Mbps day in day out

btw...people...don't do speed tests using Wi-Fi, guaranteed not to see the speed you are expecting, plug a cable in and then test it......
Where on the base broadband deal and get 78mb's here.
holeymoley188 h, 48 m ago

I'd seriously like to consider moving from Virgin and go cheaper, but …I'd seriously like to consider moving from Virgin and go cheaper, but scared. We are on the 200mb unlimited fibre and are very heavy internet users. There are 3 teens in the house who all game, stream and download. I just don't know if any other provider could come close to what we currently get. The kids would never forgive me if I lost the internet for a year on a cheaper contract. I think Virgin can smell the fear when I phone to negotiate.

We have recently switched from 200 Mb Virgin to Sky , and felt exactly the same, heavy internet users etc but I have to say how good it is, We got Sky fibre max providing 76 Mb down &18 mbps up on the speed test, not as fast as Virgin in a Speedtest but in practical speeds we've seen no difference, web pages , games etc plus the Ping is way better 6ms! I really noticed the difference in fast games like BF1.. & that's with the kids streaming at the same time! Sky Q beats the new TiVo V6 easily, only negative thing is the router has 2 ports?!? But both gigabit so add a switch..plus the download speed from Steam maxes out at 9-10 Mbps we did have 21mbps via Virgin but for the cost difference and better ping I'll wait a bit longer to download a game:)
We would have stayed with Virgin but they didn't offer anything to keep us while Sky offered everything half price so playing £45 to Sky for more channels as opposed to £72 Virgin for less..
Hope that helps.. it's a silly game but you got try for the deals or they will keep upping the price!
Makes my blood boil that they give you a deal then a couple of months later it goes up.However iv'e always finished up with a better deal after cancelling my contract.In june my free line rental was ending so rang and was told we don't give free line rental anymore,That was a lie i cancelled the lot 2 days later retentions rang and they knocked £3 off my price upped bb from 100mb to 150mb and gave me another year free line rental.Then i got the email a couple of weeks back so rang monday cancelled the lot,They rang me wednesday finished up same price it was plus got a free v6 box and new hub 3 router.
So my deal is.
150mb BB
Fun tv package
Evening and weekend calls
Caller id
new v 6 box and hub 3 router coming next tuesday
£30-05 including the line rental.
To get a decent deal you have to ring and cancel everything.
Good deal if you actually get it. I pay for 200mb.. at best I get 90 ish. regularly down to 20mb in the evening and been as low as 2 this week...
Apparently its just down to my high traffic area..
No point paying more for 200mbps when 50mbps does same job.
Deaa49 m ago

Good deal if you actually get it. I pay for 200mb.. at best I get 90 ish. …Good deal if you actually get it. I pay for 200mb.. at best I get 90 ish. regularly down to 20mb in the evening and been as low as 2 this week...Apparently its just down to my high traffic area..

Where abouts are you based? In South East London we're promised 100 but get 50
ALBO4EVER26 m ago

No point paying more for 200mbps when 50mbps does same job.

Trust me, 200 is insanely fast when downloading stuff. If you've got multiple users on the connection then you'll benefit greatly especially if you're all streaming Netflix, playing games online and downloading large files. If you're just one or two using the connection then I guess 50 is fine
I use bt infinity and get close to 50, it's fine for my needs and I have 3 smart tvs steam downloads, sky q w multi room, 4 iPads and 2 iPhones and it doesn't blink an eye. For most people 200 is completely unneccessary unless downloading 50-60gb games on a frequent basis. The bt hub 6 was a nightmare to setup though, it would revoke ip addresses randomly so I had to set them all up as static took a while to figure it out!

Virgin do a package with some decent TV channels, 100mb and phone / line rental for £55 a month sadly in might have to take this up as my sky is due to go up to £80pm in October with no decent deals around
Shakeyyy13 m ago

Where abouts are you based? In South East London we're promised 100 but …Where abouts are you based? In South East London we're promised 100 but get 50


Salford (near manchester)
I'm trying to get them to do something about it but keep being fobbed off. On hold forever when I call (so much so that my hour lunch is never enough to sort it!) and the online chat seems to be fake as I've never seen it available!
chrisredmayne4 h, 13 m ago

I know Wi-Fi is slower than connected internet. but a 95% decrease seems a …I know Wi-Fi is slower than connected internet. but a 95% decrease seems a bit drastic. anyways just to prove I'm not getting 100 here is the results from my ps4 connected directly to the router at 8am[Image]

31791299.jpgMine on 200Mbps. Goes up and down a lot though.

Not that it actually matters on a ps4 because downloads never work at those speeds, might get closer to it on rest mode but the system can't download that fast.
Edited by: "JCBRFC" 25th Aug 2017
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