Virgin Retention > 8GB 4G Data +2500 Minutes + Unlimited Text per month for £5/Month.
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Virgin Retention > 8GB 4G Data +2500 Minutes + Unlimited Text per month for £5/Month.

39
Found 14th Dec 2017
Hello everyone.

I liked the 5GB Data +1500Mins +Unlimited Text offer for £4/month from Virgin so I called them up on this offer on 0800 064 3837 Option 1.

They told me that this offer is no longer available.


However they offered me 8GB +2500 Mins + Unlimited Text per month for £5/Month which i signed up to.

Originally this offer was 2GB +2500 Mins +Unlimited Texts for £7/mth but they offered a Monthly tariff discount of £2 +added a Lifetime 4 x Data.

I have already got a giffgaff pac code so will be keeping my original number and transferring over to virgin.

I hope this helps.
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39 Comments
that's very good. pitty EE doesn't have good signal at the house, like no reception can barely make calls
have retention deals ever got heat? this is a per user deal, and there is no guarantee anybody else will get it. this just amounts to bragging.
Original Poster
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deleted800342
12 month contract?
vant0911 m ago

that's very good. pitty EE doesn't have good signal at the house, like no …that's very good. pitty EE doesn't have good signal at the house, like no reception can barely make calls


If you have an iPhone you can use wifi calling
I don't
Do you already have Virgin Media?
Well done
Not offered any thing like. I'll keep trying.
As usual virgin customer services r useless and im with them.
If u can get this deal ur betta than me cus iv tried and told to bugger off...
I have been told this is only available to exiting VMedia BB/TV customers
Original Poster
jaques_kalis3 m ago

I have been told this is only available to exiting VMedia BB/TV customers


I'm not a broadband or tv customer but I do have another sim only with virgin.
I got the deal of 2GB +2500 Mins +Unlimited Texts for £6/mth yesterday. 12 month contract
got it, you superstar op!
Just calle them, best is 6 gig data 2500 mins and unlimited texts at £8 per month, your thoughts?
Just rang but christ i cannot understand a word they say,Two different people and still same.Anyone know a number to get a british voice.
teame.trevski1 h, 22 m ago

got it, you superstar op!


How did you get it? Existing Virgin Media customer?
Radhi1 m ago

How did you get it? Existing Virgin Media customer?


for my sins, yes
please note they said the mobile team don't have access to virgin media so just lie and say you are a virgin media customer
teame.trevski49 m ago

please note they said the mobile team don't have access to virgin media so …please note they said the mobile team don't have access to virgin media so just lie and say you are a virgin media customer


Nice
Anyone tried and got this?
Its Not available i'v just tried
Only deals already on website
Phoned them, spoke to 2 different people. Couldn't offer me the 4x data offer, but offered me 5gb instead. Was paying £5 previously for 2gb with their Loyalty tariff which included a £1 discount. From previous experience, it all depends on who you get on the phone and how generous they feel.

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Original Poster
teame.trevski3 h, 18 m ago

got it, you superstar op!


Your welcome, I'm happy it helped
Heat added. Seems like they do what they like? Any ideas if i could take out another sim like the 300 min one for £3 a month or something
I'm on a 20GB 5000min package with virgin on a deal price 15quid a month which changes to 25 in february

I got a call this afternoon offering 40GB 5000min for £10 rolling contract.

Only concession was I had to take a new phone number!
Edited by: "Sizzlestick" 14th Dec 2017
May be a good deal- if you can get it, and if you can put up with the service centre! Just rang them, explained a firend got this deal and I was already a VM BB and home phone customer- got offered 6GB for £10. Said thats not great- so was put on hold while he went to talk to someone. 25 minutes later, someone new picked up and I explained it all again. He said he was from upgrades and would put me back to the sales team. Waited another 10 minutes, got fed up, put phone down.

Good to see VM's customer services is as godd as ever!
Just called up and got 20gb for £11 and I'm a non customer.
Soulja9 h, 38 m ago

Just called up and got 20gb for £11 and I'm a non customer.


Proof?
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den16914th Dec

Just rang but christ i cannot understand a word they say,Two different …Just rang but christ i cannot understand a word they say,Two different people and still same.Anyone know a number to get a british voice.


looks like i'm on the same line
keep asking me the same questions, then a long silence
about 20 minutes so far, my patients are wearing think
getting asked for details for a credit check and i haven't even agreed to a deal yet
this is so frustrating

is there an English call centre number

46 minutes of my night just wasted, what a useless call centre
Edited by: "BignRed84" 15th Dec 2017
Called them they wont match this or give anywhere near it :/!
Call centre is based in philaphines they dont give a toss and are so rude and don't understand English and always cut you off!
Edited by: "MR+T" 6th Jan
MR+T2 h, 10 m ago

Call centre is based in philaphines they don't are so rude and don't …Call centre is based in philaphines they don't are so rude and don't understand English


They don't are understand you cause are don't speak properly innit guv
That's why no one is on virgin mobile I'd rather speak to someone in my own country they pay someone like £5 a day which is bad ethos I'll stick with EE 100% UK Call centres and best coverage and speeds too
Edited by: "MR+T" 16th Dec 2017
So it looks like you cant ring o845 and o870 numbers ? thought all networks allowed this in there tariff and I know my o2 do.
Just look at trustpilot every single person has rated the 1 star out of 5 lol
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