Unfortunately, this deal is no longer available
VM100 Broadband 100Mb £24 per month for 12 Months [Free Hub, Free Activation and Free Engineer installation] £288 Total @ Virgin Media
1650° Expired

VM100 Broadband 100Mb £24 per month for 12 Months [Free Hub, Free Activation and Free Engineer installation] £288 Total @ Virgin Media

388
Posted 6th Jun

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store.virginmedia.com/qui…100

12 Month contract.
Free Hub, Free Activation and Free Engineer installation, set up and demo. Rarely all 3 are free.
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Equipment

Virgin Media Hub 3 Included
Installation & set upActivation Fee Free
QuickStart delivery £0.00
Included as standard Paperless billing

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Top comments
Beware the absolute rubbish superhub 3. You’ll only get WiFi in The room the hub is in.
Renewed recently. Paying £22 for 200Mb/s broadband only. You don't need a phone line with it.

How the dance is done. Call to cancel. They will always offer you a price higher than your current discount. You must go through with the cancellation and let them call you back. I've never known the call not to come but in the event it doesn't you can always renage the cancellation on the 29th day and immediately cancel again the following day.

When "the call" comes VM will try and convince you you should be paying more with them than any other company because they have the fastest download speeds. They'll ask you which rival ISP you are thinking of moving to and attempt to diminish their product.

Now this is the trick. Be vague with them. Tell them your partner, who might not necessarily be there at the time, is the one arranging the switch and they've seen a much cheaper deal elsewhere. You know how much it is but NOT who it's with. They'll tell you they've got better download speeds than all their rivals. This is where you turn the tables. You tell them you are ONLY interested in upload speed and this mystery company are offering 20Mb/s upload (Vodafone do on their 63meg package). Upload is the only area where their rivals can realistically compete so you've got them!

Remember all you know is the price and speed of the rival ISP. Don't give them anything to get their teeth into by offering up any more information than that.

Now you'll get the best deals possible.
The main issue with the Virgin Hub 3.0 is frequent dropouts. It’s a known issue with this router. I use my own router and run the Hub 3.0 in modem only mode (easy to do). I have a 350Mbs connection and can reach this download speed in most areas of my house when connected via 5GHz. The difference between free routers and those bought separately is night and day. This is especially true of Virgin.

I have recently just had Virgin installed in a family members house in order run a couple of Nest cameras.

The dropout issue with the Hub 3.0 immediately became apparent with these cameras as they stream video to the cloud permanently. I ended up resolving it by switching to modem mode and using an 8 year old router of mine. The camera connections are rock solid now even tho the range of this old router isn’t so great (not such an issue in this particular property).

Apart from their rubbish routers I actually quite like Virgin. Broadband dropouts (not WiFi) are fairly infrequent and when they do occur seem to be for fairly short periods.

Internet speeds are as advertised and remain at full speed throughout the day (no peak time capacity issues). My package gives 30Mbs upload. This is useful for my Nest cameras which consume vast amounts of (upload) data.

I suspect many issues with Virgin relate to WiFi dropouts due to the Hub 3.0. Unfortunately their customer service team will of course not mention that but will insist on making you jump through various hoops until you become so frustrated that you end up cancelling.
Edited by: "HHUKD" 6th Jun
388 Comments
I guess is a deal if you can get it. I pay the same for 38mbs with Vodafone, 18 months contract. Hot from me, sadly Virgin is not in my area.
Edited by: "sheffield788" 6th Jun
Where is this link from?
jb6606/06/2020 13:08

Where is this link from?


The virgin media site?
New customer only i think.
Edited by: "Beetlejuicebj" 6th Jun
Check if you can claim cashback from Quidco as well. I just got £120 back from when I signed up to Virgin.
Edited by: "Bigfootpete" 9th Jun
sheffield78806/06/2020 13:06

I guess is a deal if you can get it. I pay the same for 32mbs with …I guess is a deal if you can get it. I pay the same for 32mbs with Vodafone, 18 months contract. Hot from me, sadly Virgin is not in my area.


I'm so jealous highest I can get is 76mbps which is no fun for gaming these days with how big game files are now
Bigfootpete06/06/2020 13:18

Check it you can claim cashback from Quidco as well. I just got £120 back …Check it you can claim cashback from Quidco as well. I just got £120 back from when I signed up to Virgin.


You should be able to but probably only if when you click through Quidco it comes up. Which it doesn't. Quidco only seems to have broadband only deals
Edited by: "malky39" 6th Jun
sm969006/06/2020 13:24

Cold. You get a £50 voucher as well when you go via Money Supermarket - …Cold. You get a £50 voucher as well when you go via Money Supermarket - https://www.moneysupermarket.com/broadband/


You could also possibly use refer a friend with this. Which gives an extra £50.

Used that and the £50 bill credit code from a month ago to get the 100mbs broadband only. Works out at just over £15 less than what I could get on a BT line from anyone. I can only get fibre from virgin. Of my £110 quidco pays out even better bit I don't could on it.
Edited by: "malky39" 6th Jun
Hope this offer is around in a couple of months. Will sign up in my wife's name.
Beetlejuicebj06/06/2020 13:15

New customer only i think.


Just do the retention dance never paid more than £26 for 200 and current paying £20 from just before lockdown.
Incredible price for 100mb. I got mine for 27 a month last year and the lowest I could get once my 12 months ended was 33 a month last week
Beware the absolute rubbish superhub 3. You’ll only get WiFi in The room the hub is in.
Thank you op ......
201506/06/2020 13:45

Beware the absolute rubbish superhub 3. You’ll only get WiFi in The room t …Beware the absolute rubbish superhub 3. You’ll only get WiFi in The room the hub is in.


My Superhub 3 covers the whole house with decent speeds at locations furthest away in a fairly big house.
Edited by: "CavanDuck" 6th Jun
How to get this deal? Clicking on get deal and following the page takes me to a deal that's £34 a month for M100.
Edited by: "qasimrb1" 6th Jun
CavanDuck06/06/2020 13:48

My Superhub 3 covers the whole house with decent speeds at locations …My Superhub 3 covers the whole house with decent speeds at locations furthest away in a fairly big house.


Yeah my hub is pretty good to
CavanDuck06/06/2020 13:48

My Superhub 3 covers the whole house with decent speeds at locations …My Superhub 3 covers the whole house with decent speeds at locations furthest away in a fairly big house.


Well I am truly jealous. My superhub 3 can’t reach the bedroom in a 1 bedroom flat. The replacement was exactly the same. The engineer says the hub us useless. The agent on the phone admitted it.
The main issue with the Virgin Hub 3.0 is frequent dropouts. It’s a known issue with this router. I use my own router and run the Hub 3.0 in modem only mode (easy to do). I have a 350Mbs connection and can reach this download speed in most areas of my house when connected via 5GHz. The difference between free routers and those bought separately is night and day. This is especially true of Virgin.

I have recently just had Virgin installed in a family members house in order run a couple of Nest cameras.

The dropout issue with the Hub 3.0 immediately became apparent with these cameras as they stream video to the cloud permanently. I ended up resolving it by switching to modem mode and using an 8 year old router of mine. The camera connections are rock solid now even tho the range of this old router isn’t so great (not such an issue in this particular property).

Apart from their rubbish routers I actually quite like Virgin. Broadband dropouts (not WiFi) are fairly infrequent and when they do occur seem to be for fairly short periods.

Internet speeds are as advertised and remain at full speed throughout the day (no peak time capacity issues). My package gives 30Mbs upload. This is useful for my Nest cameras which consume vast amounts of (upload) data.

I suspect many issues with Virgin relate to WiFi dropouts due to the Hub 3.0. Unfortunately their customer service team will of course not mention that but will insist on making you jump through various hoops until you become so frustrated that you end up cancelling.
Edited by: "HHUKD" 6th Jun
Looks like cashback from both TCB and Quidco isn't available for Broadband only. Has anyone tried to get this with either and had their cashback tracked?
Worst internet provider I've ever been with. Repeated drop outs. I've had 6 in the past 6 weeks. I've not had 6 in the prior 10 years. Customer services is non-existent. As soon as I can get out of this contract I will be doing. Avoid
Had this since last August, similar price. No issues as such, but our street was setup only a few years ago. Phone is connected to the hub, so power outages or broadband outages will knock your line out as well.

Anyone know how much this will cost after a year and how to negotiate it to a reasonable rate?
Edited by: "MrCharlie" 6th Jun
Does this deal include line rental?
Worst customer service ever.. AVOID!!
benhornsby199906/06/2020 13:22

I'm so jealous highest I can get is 76mbps which is no fun for gaming …I'm so jealous highest I can get is 76mbps which is no fun for gaming these days with how big game files are now


Good I'm not into gaming, the difference at Vodafone in between 38mbs and 76 was only £1 but I didn't need it. Never mind a month later the 76 was cheaper than what I've signed already for. But yes, I'm keeping an eye on Virgin since years ago and I don't get it. I live in a new estate, close to city centre, lots of students in the area, was expecting Virgin to jump first.
sheffield78806/06/2020 15:12

Good I'm not into gaming, the difference at Vodafone in between 38mbs and … Good I'm not into gaming, the difference at Vodafone in between 38mbs and 76 was only £1 but I didn't need it. Never mind a month later the 76 was cheaper than what I've signed already for. But yes, I'm keeping an eye on Virgin since years ago and I don't get it. I live in a new estate, close to city centre, lots of students in the area, was expecting Virgin to jump first.


Missing out though gaming is amazing but honestly that happens all the time it's a nightmare! And I'm very surprised aswell Where's there's alot students there's money they must take a while to sort it out as I've been waiting ages too
benhornsby199906/06/2020 15:18

Missing out though gaming is amazing but honestly that happens all the …Missing out though gaming is amazing but honestly that happens all the time it's a nightmare! And I'm very surprised aswell Where's there's alot students there's money they must take a while to sort it out as I've been waiting ages too


I moved here 10 years ago, in the meantime the estate became probably 4 times bigger. Kept an eye on them since day one, registered my interest in them, others did too, still nothing...I have to say, I found their CS absolutely rubbish when I was with them on my mobile, but still, they are the best for broadband. Shame all the providers in the UK are 10 years behind mainland Europe, my parents have over 100mbs speed since 10 years ago. They don't need it, but that was the lower speed with all the providers. Never mind the upload speed is the same as the download one, in the UK, for some reasons you can't get more than 10mbs for uploads...
Virgin Customer service is terrible. I cancelled my broadband because I couldn't get the deal I wanted. They has a field advisor call me and offer me what I wanted. He said he would call back and never did. I tried to call virgin and arrange for that guy to call back and sort out my new deal. That never happened and I could t get through to anyone yesterday and my broadband disconnected at midnight. Now I'm left high and dry after being on the phone for 2 hours this morning.

If you need the speed then you have not got a choice, but if you can deal with 70mbs then avoid Virgin at all costs.
sheffield78806/06/2020 15:27

I moved here 10 years ago, in the meantime the estate became probably 4 …I moved here 10 years ago, in the meantime the estate became probably 4 times bigger. Kept an eye on them since day one, registered my interest in them, others did too, still nothing...I have to say, I found their CS absolutely rubbish when I was with them on my mobile, but still, they are the best for broadband. Shame all the providers in the UK are 10 years behind mainland Europe, my parents have over 100mbs speed since 10 years ago. They don't need it, but that was the lower speed with all the providers. Never mind the upload speed is the same as the download one, in the UK, for some reasons you can't get more than 10mbs for uploads...


Wow then! I would've gave up hope by now then if I'm honest and I have to agree there customer service is especially on phone and so we went backwards with download speed and upload speed very strange
eslick06/06/2020 13:33

Just do the retention dance never paid more than £26 for 200 and current …Just do the retention dance never paid more than £26 for 200 and current paying £20 from just before lockdown.


Currently on the phone but my dancing isn't up to par, what sort of tricks do you suggest?
201506/06/2020 13:45

Beware the absolute rubbish superhub 3. You’ll only get WiFi in The room t …Beware the absolute rubbish superhub 3. You’ll only get WiFi in The room the hub is in.



Not true, I haven't found it to be any better or worse than any other router.
eslick06/06/2020 13:33

Just do the retention dance never paid more than £26 for 200 and current …Just do the retention dance never paid more than £26 for 200 and current paying £20 from just before lockdown.



I did that a little while ago with the TV package and they wouldn't play ball so the lot went back. I'll be honest, I'm happy with Freeview Play and Netflix so I'm quids in. The problem I have with doing the retention dance with my broadband is that I can't afford for them to call my bluff, nobody around my way can touch Virgin for broadband speeds. I won't tell you what I'm paying for 200Mb broadband but it's a sight more than you are.
With virgin do I still need a telephone line, to have their WiFi?
Just got M100 broadband only for £17 without threatening to leave
vixmony06/06/2020 16:25

With virgin do I still need a telephone line, to have their WiFi?


no
Pondlife06/06/2020 17:14

no


I have a plan with virgin media but I don't even use the phone line. I called them recently to make some changes and they reduced my 200mb broadband to £50 a month with basic TV and phone line. I did say to them I do not use the phone line which I am paying £10 a month and they told me I need it for the broadband line!
201506/06/2020 13:45

Beware the absolute rubbish superhub 3. You’ll only get WiFi in The room t …Beware the absolute rubbish superhub 3. You’ll only get WiFi in The room the hub is in.


Weird that. I have the hub3 and my son gets a wifi signal (and games with it) in my loft while the hub is on the ground floor in the living room. Are you connecting to the 2.4ghz connection when you get further away from it?
vixmony06/06/2020 16:25

With virgin do I still need a telephone line, to have their WiFi?


No but your be pissed off to learn it's cheaper with a package deal, but that was a number of years ago, don't know if still true.
Renato_Pequito06/06/2020 16:15

Currently on the phone but my dancing isn't up to par, what sort of tricks …Currently on the phone but my dancing isn't up to par, what sort of tricks do you suggest?


You have to cancel, make sure your marketing preferences are set to allow them to call you and site back. The first call to them they won’t give you anything great, cancel and normally within two To five days you should get a call back. That’s the team you need to talk too.
sheffield78806/06/2020 15:27

I moved here 10 years ago, in the meantime the estate became probably 4 …I moved here 10 years ago, in the meantime the estate became probably 4 times bigger. Kept an eye on them since day one, registered my interest in them, others did too, still nothing...I have to say, I found their CS absolutely rubbish when I was with them on my mobile, but still, they are the best for broadband. Shame all the providers in the UK are 10 years behind mainland Europe, my parents have over 100mbs speed since 10 years ago. They don't need it, but that was the lower speed with all the providers. Never mind the upload speed is the same as the download one, in the UK, for some reasons you can't get more than 10mbs for uploads...

Not sure they are the best broadband. Been using hyperoptic and you get symmetrical upload/download.
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