Unfortunately, this deal is no longer valid
Vodafone Broadband Superfast 2 (63mbps) £23 pm / Existing mobile customers £20pm Minimum 18m - Total £414 / £360 (£15.56 after cashback)
777° Expired

Vodafone Broadband Superfast 2 (63mbps) £23 pm / Existing mobile customers £20pm Minimum 18m - Total £414 / £360 (£15.56 after cashback)

193
Posted 6th Nov

This deal is expired. Here are some options that might interest you:

Missed the deal a few weeks ago but noticed they have the offer back on.

Superfast 2 fibre broadband for the price of Superfast 1 (£23 per month)

Existing mobile customer offer takes £3 off per month.

Minimum 18 month term. Average speed 63mbps with minimum guaranteed 55mbps.

£20pm x 18 = £360
Possible £80 Topcashback brings down to £280 for 18 months/£15.56pm
Community Updates
63 Mbps average download speedSuperfast 2

55 Mbps guaranteed minimum download speed or money back

Unlimited broadband usage

18 Months minimum term

Vodafone Wi-Fi Hub

6-month free trial of F-Secure SAFE

Phone & broadband line rental included

Vodafone broadband router included


Vodafone Broadband and Home Phone services: Subject to acceptance and availability in your area. Subject to credit check, an 18-month minimum term agreement applies.



Upfront fee: A new line provision charge of £60 may also apply if you don’t currently have a BT Openreach line at your address. Other upfront service and maintenance charges may apply – these are set out in the detailed Vodafone Broadband and Home Phone Price Plan.



Line rental: No line rental is required with all Broadband and Home Phone services.



Vodafone Broadband Router: £0 router fee applies.



Payment: Payment is by Direct Debit. Please note that VAT is included in the advertised prices and charges where required and is applied at the UK standard rate in force unless otherwise stated.



Vodafone Broadband router: We’ll provide a Vodafone Broadband router to any new customers who want to take out a Vodafone Broadband and Home Phone bundle (subject to successful Vodafone Broadband and Home Phone services availability and credit checks).

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Top comments
In August they had the best deal:Vodafone Broadband Superfast 2 (63mbps) at £20 /month (regardless if you do have mobile account with them or not) + £100 Amazon voucher + Echo Plus (2nd Gen) (£128.94).

So I have managed to sell the Echo Plus for £100 and end up great deal and very fast broadband with decent support(tried them as I wanted to use my own router).
Edited by: "alex_uk" 6th Nov
Everyone’s mileage will vary but Vodafone have been by far worst the provider I’ve ever had. Huge issues with network congestion resulting in unusable speeds. No support or resolution from Vodafone. Currently in the process of leaving and will happily pay a few pounds more for a better provider
Gaz_Oafc06/11/2019 22:09

Anyone got any positive reviews of Vodafone fibre? I've been tempted for a …Anyone got any positive reviews of Vodafone fibre? I've been tempted for a while because of the price, but the bad reviews are putting me off.I'm out of contract with BT now (whose broadband has been great, and I've never needed any form of customer service from them) & my price has jumped to £45pm, with no success "haggling"


My personal experience was horrible.

Honestly slower than dial up at times. Absolutely unusable. Streaming Netflix and Now TV was a pixelated mess.

Others mileage will inevitably vary just telling it how it was for myself.

Luckily managed to terminate my contract fee free after just 3 months.

Never again, I'd rather pay a little extra for a stable connection.
193 Comments
majulyim10/11/2019 10:54

Got this deal and it included a 10% discount for nhs staff so super fast 2 …Got this deal and it included a 10% discount for nhs staff so super fast 2 cost £18pm


how did you ask for nhs discount? looks like is 10% on top of existing vodafone customer. ;-)
ariecol10/11/2019 11:27

how did you ask for nhs discount? looks like is 10% on top of existing …how did you ask for nhs discount? looks like is 10% on top of existing vodafone customer. ;-)


I am guessing it was the Nhs discount as we where already customers with them but out of contract. I gave my Nhs email address when we first set up our boradband and mobile
Ok I will ask them on this.

Thank you
virgin has better offer... £19.75/mths. 12 mths contract, 54mbps

hotukdeals.com/dea…434
Killer_Klient10/11/2019 01:04

Not sure if Vodafone is still as incompetent today as they were a few …Not sure if Vodafone is still as incompetent today as they were a few years back. Tried to join them, adviser signed me up to the wrong deal within 3 minutes of my phone call (pretty much immediately asked for card details and assured me he wasn't going to place a order but then did). Spealt my name wrong and didn't put the telephone porting on the order. It was like they had grabbed some random idiot of the street and asked him to start answering their phones, because he didn't have a clue.I immediately cancelled and even that took forever, had to call 5+ times just to get them to cancel it properly. Kept coming up with excuses that the cancellation department is not available, or they will pass the message to the cancellation department who will process soon, etc.Cheap, but worse than TalkTalk and that's really saying something.


Why give your card number if you're not placing an order!?
slimjimjim8010/11/2019 20:50

Why give your card number if you're not placing an order!?


I was intending to place an order, I told the adviser which deal I wanted and he said ok I need to take your card details before I can look into it further. It's not like I could refuse at that point lol. I did even say again, is this deal available and can you port my number but he said he cant check it until he takes my card details. Then puts me on hold and comes back saying everything is ordered, even though he ordered a random package, didnt put my number port request in and mis spelt my name. He led me to believe he had to take my card details before even looking into any deal further and then came back saying it's all ordered lol. Literally felt like I had called a scammer hotline so immediately filled a complaint too.
Edited by: "Killer_Klient" 10th Nov
Another please don't do it - had Vodafone Superfast 2 at my old address (had 80mb fibre with various providers whilst at that property) Vodafone was the only one that was shocking tbh. Due to still being in contract with Vodafone when I moved to current property I had to sign a new contract begrudgingly - but thinking in the back of my mind that it cannot be as bad. It was / is. I have bought a new aftermarket router though which has improved but just don't risk it. Customer service is non existant - we will run tests then they say everything is fine. Horrible.
Killer_Klient10/11/2019 22:53

I was intending to place an order, I told the adviser which deal I wanted …I was intending to place an order, I told the adviser which deal I wanted and he said ok I need to take your card details before I can look into it further. It's not like I could refuse at that point lol. I did even say again, is this deal available and can you port my number but he said he cant check it until he takes my card details. Then puts me on hold and comes back saying everything is ordered, even though he ordered a random package, didnt put my number port request in and mis spelt my name. He led me to believe he had to take my card details before even looking into any deal further and then came back saying it's all ordered lol. Literally felt like I had called a scammer hotline so immediately filled a complaint too.


That's exactly what you could do! Refuse to give your card number.
You only ever need to do that as part of signing up to a contract.

Sounds like a very dodgy sales tactic but we as consumers, we need to take some responsibility.
slimjimjim8011/11/2019 11:40

That's exactly what you could do! Refuse to give your card number.You only …That's exactly what you could do! Refuse to give your card number.You only ever need to do that as part of signing up to a contract.Sounds like a very dodgy sales tactic but we as consumers, we need to take some responsibility.


"...we need to take some responsbility" - for what exactly?
Killer_Klient11/11/2019 11:49

"...we need to take some responsbility" - for what exactly?


Let's try this another way...

Have you learned anything from that particular experience?
slimjimjim8011/11/2019 11:52

Let's try this another way...Have you learned anything from that …Let's try this another way...Have you learned anything from that particular experience?


Yes, that Vodafone CS is absolute garbage.

If I call up to place a particular order and the agent refuses to go any further before taking my card details, assuring me that it is only to check the package details and then comes back saying he's ordered the wrong thing. There is absolute nothing I would have done differently or could have done differently to prevent that.

I'm not going to hang up if the agent says they need my card details to proceed further, when I have every intention to buy.

Not sure how you could possibly think that would be my fault, maybe you work for Vodafone or a company that provides a similar poor level of CS and looks to blame customers?
45 minutes on hold, after being told via their online chat that they can't discuss my price increase unless I call up.

Finally get through to someone and they quickly agree to match the £23 per month and send a new router if I agree to sign up for another 18 months - this seems strange, but I wonder if they have hidden something in their new T&Cs?
I just extended for another 18 months for £23/month.

Customer service has been ok.
Connection reliability and speeds have been spot on.

It's a no brainer for me at this price particularly given there's no line rental!
When does this offer ends ?
AVIOD !!!!!!!!! AVIOD !!!!!!!!! AVIOD !!!!!!!!!!!!!!!!!
I have been paying for the 63 MB Superfast 2 home broadband since end of August, but everyday after 17:00 the downloading speed drops down to around 2MB - 3MB.

I phoned up Vodafone and their technical team told me that it's because I am sharing the internet with another 300 households !! That has over flood the line. To solve this problem, it will take they until December...... and I am not allowed to leave Vodafone unless I am willing to pay off the 18 month contract !!!

My point is that, if you don't have the product, why are you selling it ??!
Said goodbye to VM. Will sign up for this. Anyone tried in-store, whether you get better deal?
.MUFC.07/11/2019 10:41

For anyone put off by the dreadful Vodafone modem/router, Don't be. The …For anyone put off by the dreadful Vodafone modem/router, Don't be. The new Voxi 3.0 modem/router is as good a broadband supplied modem/router as I've experienced. It copes well enough with multiple connections too etc... Get a strong reliable wifi signal throughout my house ( hollow walls ). They don't restrict access to torrent sites or IPTV etc.. They don't cut speed at peak times etc.. although in some area's it's suggested it maybe oversubscribed. However mine is very stable with little change in speed unless everyone is on it at the same time etc.. and then obviously it's shared between several devices. Vodafone CS is hit and miss. I've had good and bad experiences with them.


Maybe time for my Vodafone router to go wrong then

I've been with them for 18 months and it's been faultless but I have set up my old BT modem as a Wi-Fi repeater. I don't know whether to upgrade to superfast for an extra £1 a month or stick on the same with s £22 renewal offer. Finding a reliable broadband provider is a win in itself I guess. Then again I think there are a lot of old people near where I live who are probably still in the stone age and we got Virgin media recently too.
Edited by: "simonp99" 12th Nov
simonp9912/11/2019 19:46

Maybe time for my Vodafone router to go wrong then I've been with …Maybe time for my Vodafone router to go wrong then I've been with them for 18 months and it's been faultless but I have set up my old BT modem as a Wi-Fi repeater. I don't know whether to upgrade to superfast for an extra £1 a month or stick on the same with s £22 renewal offer. Finding a reliable broadband provider is a win in itself I guess. Then again I think there are a lot of old people near where I live who are probably still in the stone age and we got Virgin media recently too.


For extra £1 you're also doubling your upload speed to ~20Mbps.
Handy for a lot things that require decent upload as opposed to download speed.

Not something that's usually advertised so worth checking what your line supports when ordering.
Edited by: "slimjimjim80" 12th Nov
I've been a vodafone superfast fibre broadband customer for 18 months and I can honestly say their service has been impeccable. Fast speeds all the time, no congestion, only one problem with billing when I originally registered but they were excellent throughout. I'm shopping around for a new deal as my contract expires this month, but I'm struggling to find a provider who I think would provide as good a service - so I'm thinking of taking this one - heat added.
lafonk06/11/2019 20:52

Does anyone know if you can renegotiate a contract? We signed up as …Does anyone know if you can renegotiate a contract? We signed up as existing mobile customers maybe 6 months ago at a higher price than this.


I'll let you know - I'm trying that right now
Bjnwee07/11/2019 17:37

I'm so tempted by this offer but after my horror show with BT's customer …I'm so tempted by this offer but after my horror show with BT's customer service. Having that peace of mind is a priority #1 for me. Never again signing up with any service provider with an abysmal rating.


I should steer well clear of Vodafone then!
Sam_Brownqqy06/11/2019 20:31

It's not very clear on the site but when you log in as an existing …It's not very clear on the site but when you log in as an existing customer, it offers £3 per month 'Vodafone Together' discount


Its £3 if you take out a new Sim contract, £2 if you have a Sim contract already
You'd be a fool to swap to Vodafone Fibre Broadband.

6 years of perfect 70mbps syncing, low latency Sky broadband. Then tried Vodafone - you know - because price and WOW - I could save a pound or two!

Great, yeah! Until you can't get any throughput and you pull your hair out talking to the atrocious Customer Services because you can't even get the equivalent speed of 1990's dial up modem.

Seriously it isn't worth it. I was the fool. I only lasted 3 days on their 'service' until I requested a transfer to a proper provider.

YOU HAVE BEEN WARNED - but you won't listen. Go for it.
Edited by: "MikefromWinchester" 13th Nov
Time from first dialing Vodafone to completion of upgrade from superfast 1 to superfast 2 plus new hub, 16 mind 36 seconds, phone was answered by customer services immediately
I've not done a speed test for quite a while but this is what I'm getting at around 7pm on a Wednesday!

Everyone's experience with various providers will be different so rather than listening to me or someone else having a rant & a vent... try to find out contention ratio for your particular area.

You'll have a different experience with different ISPs in different areas!

38978182-Ka3F4.jpg
MikefromWinchester13/11/2019 09:42

You'd be a fool to swap to Vodafone Fibre Broadband.6 years of perfect …You'd be a fool to swap to Vodafone Fibre Broadband.6 years of perfect 70mbps syncing, low latency Sky broadband. Then tried Vodafone - you know - because price and WOW - I could save a pound or two!Great, yeah! Until you can't get any throughput and you pull your hair out talking to the atrocious Customer Services because you can't even get the equivalent speed of 1990's dial up modem.Seriously it isn't worth it. I was the fool. I only lasted 3 days on their 'service' until I requested a transfer to a proper provider.YOU HAVE BEEN WARNED - but you won't listen. Go for it.


yeah you are fool take care
Gaz_Oafc06/11/2019 22:09

Anyone got any positive reviews of Vodafone fibre? I've been tempted for a …Anyone got any positive reviews of Vodafone fibre? I've been tempted for a while because of the price, but the bad reviews are putting me off.I'm out of contract with BT now (whose broadband has been great, and I've never needed any form of customer service from them) & my price has jumped to £45pm, with no success "haggling"


Funnily enough my BT contract is nearing its end, but they've offered to maintain the £21.99 retainer deal I'm on for Fibre 1 if I renew for another 24 months. As far as haggling is concerned I just gave them the best deal I could find every time they threatened to put the price up and that did the trick.

My dilemma is that my house as well as connected to Openreach FTTC (My speed is 33mpbs) I also have the option of using the City Fibrevnetwork. I've had no stability issues with BT for the past 3 years and any downtime is minimal and usually outside of office hours.

If I switch to Vodafone Gigafast Fibre, who's FTTP I can get 500mpbs speed boost for £28, but it means leaving Openreach and going to City Fibre which I've no experience or feedback with.

If you were in my shoes, would you take a chance by switching to Vodafone bearing in mind I work from home?
Edited by: "TheHun6" 22nd Nov
TheHun622/11/2019 13:37

Funnily enough my BT contract is nearing its end, but they've offered to …Funnily enough my BT contract is nearing its end, but they've offered to maintain the £21.99 retainer deal I'm on for Fibre 1 if I renew for another 24 months. As far as haggling is concerned I just gave them the best deal I could find every time they threatened to put the price up and that did the trick.My dilemma is that my house as well as connected to Openreach FTTC (My speed is 33mpbs) I also have the option of using the City Fibrevnetwork. I've had no stability issues with BT for the past 3 years and any downtime is minimal and usually outside of office hours.If I switch to Vodafone Gigafast Fibre, who's FTTP I can get 500mpbs speed boost for £28, but it means leaving Openreach and going to City Fibre which I've no experience or feedback with.If you were in my shoes, would you take a chance by switching to Vodafone bearing in mind I work from home?


Does BT charge line rental on top of the £22?

I work from home and have been using Vodafone superfast 2 (70/20 Mbps) for about 18 months. One issue with the line which Vodafone had Openreach fix the same day!

Unless I'm mistaken, FTTC & FTTP use separate physical lines. If I was in your position, I would sign up for the Vodafone gigafast while still keeping BT as backup for a few weeks just to make sure gigafast is faster and has a reliable connection. Then cancel the one you don't need.
Edited by: "slimjimjim80" 22nd Nov
OK Heads up - Went live today on the Vodafone Superfast 2 Broadband which suppose to deliver 63mbps ???
Received the Router, no problem. Broadband went off from previous supplier earlier today. So plugged the new Vodafone Router in and low and behold it did not work. It does say it may take up to 12 midnight to connect. It connected around 12 Midday, and showed that it had Internet Access - Hey Ho No joy, it would not connect.
Had to call there support team who had to connect it there end, so I could have waited days if I had not called them.
Out of the 63Mbps I'm getting 43.6Mbps on the first test, to be told by Vodafone it could take up to 10 days to reach this speed.
Can anybody concur?

The jury is out with Vodafone, and will keep you guys (and Girls of course) posted.
Just had a Vodafone Manager on the phone, to see if they had cured my issues, was promised another call in two days to see if all is okay? Speed not improved yet.
Edited by: "Tonygch" 22nd Nov
Tonygch22/11/2019 17:21

OK Heads up - Went live today on the Vodafone Superfast 2 Broadband which …OK Heads up - Went live today on the Vodafone Superfast 2 Broadband which suppose to deliver 63mbps ???Received the Router, no problem. Broadband went off from previous supplier earlier today. So plugged the new Vodafone Router in and low and behold it did not work. It does say it may take up to 12 midnight to connect. It connected around 12 Midday, and showed that it had Internet Access - Hey Ho No joy, it would not connect.Had to call there support team who had to connect it there end, so I could have waited days if I had not called them.Out of the 63Mbps I'm getting 43.6Mbps on the first test, to be told by Vodafone it could take up to 10 days to reach this speed.Can anybody concur?The jury is out with Vodafone, and will keep you guys (and Girls of course) posted. Just had a Vodafone Manager on the phone, to see if they had cured my issues, was promised another call in two days to see if all is okay? Speed not improved yet.



Have a read of this regarding DLM and why they say 10 days.

support.zen.co.uk.......
slimjimjim8022/11/2019 18:54

Have a read of this regarding DLM and why they say 10 …Have a read of this regarding DLM and why they say 10 days.https://support.zen.co.uk.......


Thanks. But had fibre 1 before so should not be to much of a problem to take the choke off the line.
But thanks, makes interesting reading.
Watch out, these jokers missold me a speed then told me repeatedly that the Openreach network was being upgraded shortly so I held off changing to another broadband supplier and after almost a year of monthly calls to them to get mobile data added to my phone so I could actually stream video whilst browsing at the same time they cut off the extra data then tried to charge me to leave them even after confirming with a member of staff there was zero charge. Total buffoons.
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