Vodafone are starting this deal from the 12th September till the 9th October. They are still doing the FREE router fee but a £60 line connection fee may apply if you haven't already got a line into your property but free of charge if taking over a current line. £9.95 router delivery fee also applies.
38mbps unlimited fibre-£20pm
76mbps unlimited fibre-£24pm
Also bare in mind vodafone don't charge line rental so this is the total price!
Offer available for new and existing customers 18 month contract

38mbps unlimited fibre-£20pm
76mbps unlimited fibre-£24pm
Also bare in mind vodafone don't charge line rental so this is the total price!
Offer available for new and existing customers 18 month contract

You do realise that if you put any ISP name in front of "broadband worst company" into Google you'll get bad reviews for all of them not just Vodafone.
Check for interference on whatever wireless channel the router is using; mine put me automatically onto channel 1 which already had four other devices on it. Changing it to channel 6 which was empty gave a huge boost in signal strength, you can check by downloading an a wifi analyser app, should show you something like this (wifi signal there is through 4 walls):
Also try changing the router into 2.4GHz only mode. It defaults to allowing 5GHz, which gives better bandwidth but worse reception at through obstacles; it sounds like that might be what yours is using with the dropoff you've described. Forcing it to use the lower frequency should bump up reception a little.
It’s been working perfectly for me since I changed to it on 30th August. Speeds are as good as - or higher than - Plusnet who I had before.
While their router has been rock solid for me others have got the username/password from Vodafone to use their own.
You do realise that if you put any ISP name in front of "broadband worst company" into Google you'll get bad reviews for all of them not just Vodafone.
Definitely shop around first and quote as many alternative cheaper deals to BT. If they can't or won't offer you a better deal then leave! There's no rewards for customer loyalty these days, so if it's not right then vote with your (virtual) feet!
Was a it Vodafone or their router? Reading the forums the problems vanish of you change their terrible router for something decent, that said the same is true for most ISPs
Always found Virgin service to be decent too.
I found this.
recombu.com/dig…ecs
And this on the Vofafone site.
mediacentre.vodafone.co.uk/pre…rs/
But on another of the Vodafone advice pages it suggested that there was just 1 USB port, where the above two links state there are 2.
Would like to get some accurate info first before jumping.
currently on BT infinity 1 (max speed of my line is about 50mbs) using the original Openreach fibre modem + my own good quality Asus router(the Asus is router only so need to do this combo), but do get reliable connection & speed.
but been paying the high £30+ price for a while and want to move, already with vodafone for mobile so been thinking of moving fibre to them as well if they have the best prices.
I placed an order on the 10th September and got a confirmed switch date of the 26th, but you can choose the date you want to switch. Someone said the date could be up to November.
Yes I have done it just go onto support chat and they give you the details
Although they are allowing customers to use their own "Openreach certified" routers, I can't see them letting you order without the bundled router.
Your tied to their router. Just pleased to be rid. BT has been more stable and has better wifi coverage. Kids aren't moaning anymore about lag and games dropping out now
My reason for regretting it is that the wifi signal from the router is awful. If I stand in the same room as the router (1st floor spare bedroom - that's where the phone socket is for some reason!), I get a nice 36Mbps download and 9Mbps upload. In the next room through a stud wall I get 30Mbps download and 8.5Mbps upload. If I go more than 1 room away, the download speeds drop significantly. On other side of house on same floor I get 0.5-4Mbps download and 6-7Mbps upload. Upstairs into the attic conversion I get 0.5Mbps download and 6Mbps upload. Downstairs to the utility room directly below the router's location I get 30Mbps download, 8Mbps upload. Into the main living room again through a stud wall, I get 18Mbps download and 7Mbps upload. On the other side of the hallway I get either no signal or very poor speeds on download. Bizarrely the upload speeds don't really change significantly, but the download speeds dropoff is distinct.
Going to be calling up tonight asking to use my own router, or I will be cancelling my service, as there's no point in having this service if in most of my house the broadband wifi isn't picked up and I end up using 4G.
So basically, if you are able to put your router centrally, and don't have much in the way between it and where you are likely to be when on wifi, it may be ok, otherwise expect significant speed drop offs. Their router's wifi is utter <insert your own choice of expletive here>.
How?
- I actually cancelled my account with Virgin which was £42 per month for 50Mbps when my contract finished.
- Opened Talktalk account for £25/month and requested to keep my number.
- Virgin rang me back after 10 days when they had Talktalk request for porting number
- Virgin offered me £18 per month for 12 months plus 110Mbps instead of 50Mbps.
- I cancelled Talktalk transfer who then offered me £20 per month which I declined.
- And now I pay Virgin £18 per month for 12 months.
Have you contacted sky before you got email? I am in same boat with sky
However is it worth switching to this deal as if Voda are good and I stay with them in 18 months time will it be better on a £24 pm billing system (plus an increases by then) or a £30 one but I guess there will be other offers I'll be switching to by then anyway.
btw - I'm currently on plus.net fibre - it's been pretty ropey (were always good a previous location using ADSL) to say the least but was the only supplier who would actually activate fibre when I took out the contract but Voda is such a saving its better to terminate with plus net earlier and i hate the split 18 broadband 12 month phone rental split. designed just to keep you from jumoing ship.
Too bloody right. Was due to be connected last tuesday, still waiting......
Well it's worked perfectly for me so far!!! Switchover at 0815 on the day specified - speed and service have been 100%.- excellent emails explaining everything that was happening!
Even the Vodafone router has been rock solid.
If you Google you will find that BT, Sky and most of the others are considered rubbish by many people.
I have had a LOT more trouble with Plusnet (getting a refund - constant 15+ minute phone queues) than with Vodafone
Much better time than me. Multiple calls and online chat's to resolve problems, wasted day's off work and still not got internet after ordering in August......Be warned.
Unless you go for the likes of Zen - for which you will pay a considerable premium - all the budget ISPs (including BT) can be bad if things go wrong. I used to think Plusnet were perfect until I need to chase them recently for a refund!
Great deal.
Hmmm i gave my notice to cancel with virgin and its saying my line is stopped ???
Check for interference on whatever wireless channel the router is using; mine put me automatically onto channel 1 which already had four other devices on it. Changing it to channel 6 which was empty gave a huge boost in signal strength, you can check by downloading an a wifi analyser app, should show you something like this (wifi signal there is through 4 walls):
Also try changing the router into 2.4GHz only mode. It defaults to allowing 5GHz, which gives better bandwidth but worse reception at through obstacles; it sounds like that might be what yours is using with the dropoff you've described. Forcing it to use the lower frequency should bump up reception a little.
I took out the £30 free gift deal also. Would probably have gone for this. I hadn't thought about paying £30 rather than £24 after the deal ends...mmm.
I'm with Plusnet too, although the service has been faultless, I'm leaving them as my deal ran out and I was paying £35.46 overall. My line rental (saver) is paid until 25th October, but I'm switching on 26th September. I knew they wouldn't do a retention deal and needed to get away from that separate phone contract.
Out of interest how much are you being charged for going? They sent me an email to say it was only £44 - was expecting a lot more since i effectively had 6 months of the broadband still to run.
I though they had actually stopped the 18 month broadband packages but just checked and see they are still the norm.
I'm out of contact so shouldn't be charged. I just lose 1 month of line rental @ £15.49.
Yep Zen are awesome but nearly £50 Inc line rental.
The free gift deal is better than this one.
£6 X 18 = £108
A Sonos Play 1 brand new sealed with receipt can easily be sold for £155 on a forum or £160 on eBay as the prices have gone up to RRP £199 recently.
Will do, I'll get that downloaded soon. The vodafone router app indicated how many other signals were in each of the channels, although how accurate this was I do not know. I had already changed the channel to 11 as it said this had 0 other signals in that channel. Made no difference to the signal.
Regarding the 2.4/5GHz, the device I was using for the speed tests was connected to the 2.4GHz one, and it picked up the notable drop off. Are you saying that if I disable the 5GHz, the 2.4GHz signal gets an overall power boost? ~I can't see an option for disabling the 5GHz signal, so will maybe look into if that's possible.
However, it may all be a non-issue (for me anyway) now, as after speaking to customer service there complaining about the rubbish signal, I made the suggestion of using my old TalkTalk router which I had no problems with. the guy agreed that this was a reasonable solution so gave me my username and password! So in theory, once I get it plugged back in, everything should go back to how it was when I was with TalkTalk, wifi wise anyway. If it does, and I can't see any reason why it wouldn't, I think I'll be staying with them after all!
Other points for anyone considering joining Vodafone - I've spoken to several CS agents now, and they've all been really helpful, knowledgeable and clear, which has been better than similar experiences talking to TalkTalk CS agents. However, Vodafone do appear to make more mistakes. Broadband was delayed due to an admin error. I wanted to bring my old phone number with me, but it wasn't ported across. A request to get it made on the 7th, I was told today was closed without them actually doing it, so they've reopened the request. I got an email from Vodafone welcoming me to the broadband, which stated an activation date of 30/8/17, even though it was actually 6/9/17 that I was activated. So they've not done too well in first impressions, but the manner of the CS agents has been very good.