Whittlebury Hall Deals

Whittlebury Hall Deals & Discounts

2 hot deals
£20 rooms at Whittlebury Hall Sun-Thurs June & July
239°Expired
Found 15th Jun 2016Found 15th Jun 2016
Summary
  1. Found 15th Jun 2016
I'm back from Iceland. Now officially Mrs rachelandgromit!!! Heard this on the radio today with Heart. I can't see it posted. Done a check and I can still get rooms for 2 adults a… Read more

We have booked for next Friday (22nd July) & paid £20!!
Thought it was sun-thurs. hope they honour it!!

whosagooner

Did that include breakfast and dinner?


just breakfast

leopardprintquee

breakfast included in £20 deal was it?


yes it was as i just got back as i was going to pay for breakfast in astons but was told your names are on the list so yes was inc with 20 pound room yes

breakfast included in £20 deal was it?

macca13

This package doesn't include breakfast or the Heat & Ice Experience, to … This package doesn't include breakfast or the Heat & Ice Experience, to add those it works out to be around £111.But if you go on their website you can book the package including these for £89.


just got back from this stay and breakfast was incuded brill stay

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Whittlebury Hall & Spa - £5 per room, half-board!
363°Expired
Found 9th Apr 2009Found 9th Apr 2009
Summary
  1. Found 9th Apr 2009
Looking on Active Hotels site for accommodation near a wedding in July and it threw this up! Hotel seems fine, well reviewed, breakfast highly rated and you get dinner too! No ide… Read more

Original Poster

Thanks for posting that, it's nice to know that Active took matters fairly seriously anyway!

I think we owe it to Whittlebury Hall to badmouth them at any opportunity whenever we see them post online offers! Let people know they are not to be trusted.

I do not think there is much more that we can do, but I have posted my experience on TripAdvisor - from the recent reviews, we might not be missing much!!

I received a reply to my email to Active Hotels today - reproduced as it came - sorry about the length!!

Thank you for choosing Active Hotels. Firstly we do apologise for the time it has taken to get back to you with regards to your reservation at the Whittlebury Hall and Spa. We do appreciate your time and patience. We have investigated this case and we have found that the hotel made a human error where the incorrect rate of £5 was entered onto the system and subsequently rooms at that price were able to be reserved online. We have contacted the hotel and have spoken to Tracy (revenue manager) who refused to give the room at £5 but still offered the discounted rate you were previously advised of. As Tracy refused to honour the original rate, we passed this case onto the hotel's account manager who resides within our office. As Tracy could not deal with this any further, she passed this onto her general manager. Our account manager has been in talks with the management at the hotel and unfortunately, they will still not honour the £5 rate. The hotel's original offer to you does still stand should you wish to take it, if not, you may cancel your reservation. We are carrying out an internal investigation with the hotel but this will not affect your reservation any further, the hotels decision is now final and as mentioned, they will only offer the rate previously offered without further negotiation. If you do wish to accept the rate that you were offered for your reservation, I kindly ask you to contact the hotel to confirm this. If you wish you cancel your reservation, please follow the link below: activehotels.com/wl/…=en Please also see below for the hotel contact details: Whittlebury Hall and SpaPhone : +441327 857857+441327 850478Fax : +441327858987E-mail : sales@whittleburyhall.co.uk Unfortunately, in this case, there is nothing further we can do as we have no influence in the rates and also the contract, you have, is between yourself and the hotel, but obviously we will always help where we can which is what we have tried to do in this situation, unfortunately to no avail. If you did want to pursue this matter further please contact the hotel directly on the details above or alternatively you can use the following email for their groups general manager's PA who will pass the case onto the hotel's general manager: ruth.hession@whittleburyhall.co.uk We sincerely apologise for the situation and hope that despite this, you will consider using our services in the future. Kind regards, ---David HaleCustomer Service TeamEmail: CustomerServices@ActiveHotels.com

Given up on this offer, managed to book at a small B & B, which looks lovely. Still paying £70/night for B & B, but after this episode I prefer to give the money to a family run business than a big group who are only thinking of their profits. Needed to get specific dates booked and time was running out too, didn't want to end up with nowhere to stay. As it was most of the B & B's were already ully booked for the dates I wanted. Tried looking at cottages but they didn't have the dates either, so if you need a room for a certain date, I would start looking elsewhere quickly.

Good luck in persuing this offer but I think you are flogging a dead horse. Sorry!

Original Poster

Then .......

Dear Mr XXXXXXThank you for your email dated the 20th of April. I do … Dear Mr XXXXXXThank you for your email dated the 20th of April. I do appreciate how upsetyou are over this most regrettable situation, but I can assure you that thiswas no clever marketing ploy or dishonest tactic. I have been managing hoteloperations for nearly 30 years as a General Manager or Group Manager andhave never become involved in such unprofessional tactics.I can understand how you might have thought such a thing - as clearlydinner, bed and breakfast and VAT for £5.00 is totally impossible.This was no more than a genuine error through the system that was withdrawnin a matter of hours once it was discovered.People have been most understanding and have accepted that even in thesestrange times - it simply was too good to be true!I do hope that you will be able to accept my word that there was noduplicity or deceit intended and agree that even in these system-driventimes errors do still occur from time to time.Yours sincerelyMark JonesGroup General Manager



Interesting - but is this a reply to MY e-mail?!? He seems most concerned to deny any deliberate deception but I don't think I inferred anything like that, did I? Anyone else written anything which seems to match up better?!?
valentine offer at Whittlebury Hall-overnight stay, full breakfast, three course meal, full use of heat and ice experiences in the day spa,full use of the leisure club facilities-£69 pp!!!
54°Expired
Found 12th Feb 2009Found 12th Feb 2009
Summary
  1. Found 12th Feb 2009
Special Valentines Offer Available Friday 13th February only! For just £69 per person* you can enjoy all of this: * Overnight Stay * Full English Breakfast * Three-Co… Read more

Banned

Is it just me or does this sound expensive?

stack it up sell it cheap - you should see the comments on trip advisor...
Whittlebury hall 2 for 1 Bargin only £44.50 pp usually £89 pp
33°Expired
Found 9th Aug 2008Found 9th Aug 2008
Summary
  1. Found 9th Aug 2008
I have actually been last week using this offer for it does work i think the lunch alone is worth about £16pp its a great bargain Summer BUY 1 GET 1 FREE Day Spa Relaxation Day … Read more

Original Poster

I have been on this like i've said and i would reccomend to anyone its was the best spa i have every been to honestly guys I would reccomend 100% (great for a treat for the wife or whatever)

jennie-jack;2714509

where abouts is this



It's near Towcester in Northamptonshire. It is quite a nice hotel, I've stayed there twice for conferences but I can't personally vouch for the spa. There's also a golf course directly opposite the hotel and it's diffocult to get a mobile phone signal inside the hotel, although ths might be a good thing if you're going to relax !

where abouts is this

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£130 for 2 -- Country Spa Retreat w/Upgrade & Meals
13°Expired
Found 24th Jan 2007Found 24th Jan 2007
Summary
  1. Found 24th Jan 2007
Spa Getaway Selected dates in February Whittlebury Hall - Northamptonshire Escape to the country and enjoy all that we have to offer with this great overnight package, which … Read more

Original Poster

bluedazza

:thumbsup: thanks! need a break from little ones, booked 4 the 24th feb.



No problem Bluedazza, I'm glad it was a use to someone!

:thumbsup: thanks! need a break from little ones, booked 4 the 24th feb.

Original Poster

got this in a mail out, thought someone could make use of it if it's still available! especially for the 14th http://www.clicksmilies.com/s1106/liebe/love-smiley-030.gif

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