Wiley Fox 2x and echo dot - £209 @ Amazon
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Wiley Fox 2x and echo dot - £209 @ Amazon

11
Found 15th Sep 2017
For a extra couple of quid seems good. Que the comments!
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11 Comments
Original Poster
Also que the time machine comments
Also cue the que comments.
Qu'est que c'est que ça?
Edited by: "Joe90_guy" 15th Sep 2017
Snooker cue
cue ball?
Queue on this page only,
From my personal experience of Wileyfox, don't expect much in the way of after sales service.

They wouldn't replace a 2 week old, genuinely faulty charger cable which came apart.... Yes.... I did say just the cable... a bit worth 50 pence.
Edited by: "hottoast" 15th Sep 2017
hottoast39 m ago

From my personal experience of Wileyfox, don't expect much in the way of …From my personal experience of Wileyfox, don't expect much in the way of after sales service.They wouldn't replace a 2 week old, genuinely faulty charger cable which came apart.... Yes.... I did say just the cable... a bit worth 50 pence.


I spoke to CS to see if I could BUY a new cable for my 9 year old phone as he had lost it, and the Wileyfox phones seem to have a deeper than normal charging port and a lot of cables don't work properly, but I was told that they don't sell them and he sent me an Amazon link to just a generic cable... Well done Wileyfox. Trying to support a British business... However the phone itself has been great for him
good phone, great price, less support as opposed to larger companies well ofc, they're a small company, why would you expect more? that's something you have to accept when buying but you can hardly get angry at them for it, its the price you pay for a cheaper end product
Tappers132 h, 27 m ago

good phone, great price, less support as opposed to larger companies well …good phone, great price, less support as opposed to larger companies well ofc, they're a small company, why would you expect more? that's something you have to accept when buying but you can hardly get angry at them for it, its the price you pay for a cheaper end product

I disagree.

Shanedean is correct... They do have a deeper charge connector. It is difficult to get generic ones that are deep enough... They just fall out.

This company is British in claim only... They may have a small office (somewhere) in the UK, but that is all.

I presume they are made in China. The after sales was (I think) Holland?

To quote them, they stock "no spares".

In my opinion, if they can't give the customer service, get out of the game.

It tainted my opinion. I will never buy another one. Additionally, I always point my experience out to anybody thinking of buying one.

All for the sake of a 50 pence cable that fell apart after 2 weeks.

Pathetic service.
wileyfox
would rather get a phone from china like xiaomi etc
suprised they are still on amazon very poor customer svc
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