this is an OFCOM ruling , all companies are not allowed to charge extra for caller display from 1st Oct. no doubt they will increase charges in other areas instead. been with Zen for years , great provider but , like many these days , only have the landline for the broadband.
I suppose every ISP has issues dependent on their router, area, servers, structure, customer services, cost etc. With Zen, I had nothing but issues, I was paying double what I now do with sky and had nothing but issues as I’ve stated previously. For me, I wouldn’t go back to then if they were cheaper than sky, my personal experience just dictates that. I had no end of problems over a year and was paying through the nose for a sub par service. ive been with shy for longer now and never had any issues.
Out of interest who did you move to? I've been with about a dozen ISPs and this is the only one that's been rock solid, every other ISP I've been with I had to switch router off and back on again weekly to reconnect or to get the correct speed, I've literally not touched this router in 2 years. That said they are on the higher end of the price, but it is nice to speak to a clearly spoken UK based professional when you need to call.
I agree. I was with Zen for a couple of years. They are fine, but broadband is broadband.... I moved away from them and still get a good service + speeds with another provider. I'm not anti Zen, its just a premium payment for very little benefit. That said, I'm surprised they have been charging for Caller ID given the amount you pay. As a result this isn't a 'good deal' - they are behind their rivals
Noticed that I’m now getting caller id with SSE. I’m assuming it’s free as they’ve not told me otherwise