02 CONTRACT... I'M CONFUSED HAS THIS HAPPENED TO YOU?
I've just rang o2 as i'm in the last month of my contract to say the usual i wanna cancel as i've seen a better deal elsewhere! So they said there bit etc...... Told them i could get a nokia n95 8gb with unlimted texs and so many minutes with vodaphone for 15 pound a month. So they then said they could match the deal but could not offer me the phone yet as they had none in stock and to ring back for it in a few weeks, The lady said but in the meantime i could go on the simplicty tarrif (1000 texs 400mins £15 a month)that was a rolling 30 day contract which in fairness is a good deal but that still leaves me with my phone thats 18months old! So i took that for now as i would be saving myself 5 pound a month. Then i went on the o2 website and surprise surprise they had the said phone in stock! I then rang back and spoke to a different woman and explained the story she said yes shops had them in stock but they didn't...! Same company though i thought? The woman then said wait till the end of august as the nokia n96 is coming out! At this point i did say a few words and bless her i know its not her fault as she has been told what to say etc..! So what i'm getting at is o2 have got a scam going that they are clearly trying to push exsisting customers onto this simplicty tarrif so they don't have to give out phones for free while keeping you as a customer and are keeping phones back for people who are willing to pay for a upgrade or new customers who again are paying for phones... So i have came away from this all feeling very confused and with no new phone has people got any ideas or views on this be nice to see if this has happened to others or what i could or should have done different..!