02 Tariff on Mobiles.co.uk + UPDATED+

Found 30th Sep 2009
Hi All,

Im need to buy 2 handsets ASAP. (looking at Touch diamond 2, LG BL40 or N97)

Ive seen the 02 tariff on mobiles.co.uk for 600 mins and unlimited texts for £25per month. I spoke to their customer service team who said that the unlimited texts are a bolt on.

On the 02 website it says that any tariff with 600 mins or above you have a choice of bolt ons, ideally I want unlimited internet.

The customers services said that this cant be changed as its a special deal to them.

Has anyone had this and managed to change it?

Thanks

5 Comments

mobiles.co.uk are correct,that is their deal on that handset,

the o2 website do different deals/options and different prices!

you need to weigh up which one is going to be suitable for you

I got a contract from mobiles.co.uk and changed my bolt on to the mobile web one.

I didn't encounter any problems.

Banned

Can you not buy it from Mobiles.co.uk then on receipt call O2 and change your bolt on?

Original Poster

Thanks for your replies.

I have spoken with 02 and they have said that as long as I give 30 days notice I can changed the bolt on. Which is great news. I will be signing 2 contracts with 600 mins, unlimited internet and 500 texts for £25 per month either with the LG BL40 or Touch Diamond 2!

If any of you guys no of a better deal please let me know!!!

Many Thanks

Original Poster

Cant believe it.

Ive now got 1 of my contracts through Mobiles.co.uk on an 02 tariff, 600 mins, and the unlimited text bolt on. for £25 per month.

I have just spoken with 02 and they have said that I cant cancel the text bolt on, if I do I lose ALL text allowance and have to pay per text if I want to go onto the unlimited internet.

However I see this on their website:

Inclusive Bolt Ons
If you're on a standard tariff with 600 minutes or more, you can choose one of the following Bolt Ons as a treat from us (excludes 12 month tariffs and iPhone tariffs). Our iPhone tariffs already include the unlimited web and Wi-Fi Bolt Ons at no extra charge.

Unlimited Wi-Fi - Unlimited access to over 5,000 Wi-Fi hotspots in the UK
Unlimited web - All the browsing you can handle on your mobile
Unlimited texts - Text anytime to any network
Unlimited O2 to O2 calls - Make as many calls as you like to other O2 mobiles
Unlimited weekend calls - As many calls as you like to any UK network from 12:01am on Saturday to 11:59pm on Sunday
Unlimited landline calls - As many calls as you like to UK landlines
200 Anytime minutes - Add another 200 minutes to your tariff, and call any UK network at any time
You'll choose your inclusive Bolt On when you select your tariff but you can switch every 90 days if you change your

Can I do anything?

Thanks
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