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    10 percent partial refund fair for ps3?

    Friend contacted the place he bought launch ps3 and asked about a partial refund for the ps3 removing linux.
    They offered him 10% percent refund off purchase price. £43.
    Should he ask/demand more or take the offered amount?

    10 Comments

    i'd take it, i definately wouldn't demand more or they'd probably tell you were to go!! did you're friend actually use linux on the console?

    Original Poster

    missp27;8634350

    i'd take it, i definately wouldn't demand more or they'd probably tell … i'd take it, i definately wouldn't demand more or they'd probably tell you were to go!! did you're friend actually use linux on the console?



    I did install it for him and connect to the internet but don't know how much he used it (we did use to play it for the emulators though):-D.

    Banned

    good offer imo

    I would take it back personally.

    Original Poster

    dontasciime;8634486

    I would take it back personally.



    Still worth having a launch ps3 for certain other reasons. :thumbsup:

    electriclinux;8634558

    Still wroth having a launch ps3 for certain other reasons. :thumbsup:



    Initial one then accept £43 anything else up to slim take back for a full refund.

    Original Poster

    Ok cheers everyone.

    I also think 10% is a fair level of compensation considering your friend may well have had almost three years of Linux (“Other OS”) usage as well.

    If you(r friend) could demonstrate that the PS3 was bought solely for the purchase of the "Other OS" feature, then you could argue the settlement should be at least 75%, maybe more.

    Either way, it sounds like depreciation (25% year on year until the fourth year of ownership is reached) of the console’s value has not been taken into account.

    PS. I wonder if the retailers paying out on refund requests are sending details of the individual customers (or the respective console serial numbers) back to Sony. Should a future Sony System Software Update reinstate the "Other OS" support then it would be interesting to see if those that asked for recompense are then requested to return (a proportion of) their refund.

    BFN,

    fp.

    electriclinux;8634633

    Friend contacted the place he bought launch ps3.





    And that place was?

    Jumpingphil;8635649

    And that place was?



    Am also interested......also what sort of procedure did they go through?
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