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    1st Class Citylink delivery - when is it likely to come?

    I ordered something from Amazon and paid for 1s class deliver on 17th Dec. Can't really work out where it's at at the moment or when i'm likely to get it. 2 days ago it arrived at the delivery depot but still not been delivered. Is the delivery depot likely to be local to me?

    This is the tracking info on their site

    21/12/10 03:54 These goods have successfully arrived at the Depot ready for delivery.
    17/12/10 09:54 These goods have been scanned at the collection Depot and are now on route to the delivery Depot.

    16 Comments

    literally nobody on here will be able to give you a correct answer. Phone amazon and or citylink.

    Banned

    Phone the local city link depot. where are you based? (first part of postcode)

    Original Poster

    I looked up their number and rang but it went straight to a message that said this mail box is full
    CM8

    Mine arrived at the depot on the 20th and still hasn't moved.

    Update on Citylink homepage says CM8 has 72 hour delay

    Banned

    Chelmsford South
    CM0 to CM4, CM8 to CM9, CM11
    to CM15, CM99,
    Some consignments will be delayed by at least 72hrs hours.
    3 days backlog

    Banned

    Also is this the number you are using: 01245 495904 ?

    Original Poster

    vibeone

    Also is this the number you are using: 01245 495904 ?



    No not that number. I thought it meant it was at Kettering not in Chelmsford? Well if they've got a 72 hour delay doesnt look like i'll be getting it for christmas then.

    i ordered something from Amazon on the 10th Dec that was shipped via citylink, the tracking got messed up and said it was down south on the 13th Dec. Amazon offered me a refund as they said there was major delays with the snow and the package arrived today!

    I'm waiting for a 50" TV for a christmas present that was ordered on 12th Dec with Expediated delivery and it's still backlogged at the city link depot and they won't allow collections at the moment. My tracking number still says delivery due 5 days ago!

    Banned

    Little Munchkin

    No not that number. I thought it meant it was at Kettering not in … No not that number. I thought it meant it was at Kettering not in Chelmsford? Well if they've got a 72 hour delay doesnt look like i'll be getting it for christmas then.



    I'm confused. You said CM8, which is Chelmsford right? Has it reached Chelms?

    Original Poster

    CWhatley

    I'm waiting for a 50" TV for a christmas present that was ordered on 12th … I'm waiting for a 50" TV for a christmas present that was ordered on 12th Dec with Expediated delivery and it's still backlogged at the city link depot and they won't allow collections at the moment. My tracking number still says delivery due 5 days ago!



    yeah you would think they would bother to update the due dates would save them a lot of phonecalls

    Original Poster

    vibeone

    I'm confused. You said CM8, which is Chelmsford right? Has it reached … I'm confused. You said CM8, which is Chelmsford right? Has it reached Chelms?


    well it never mentioned Chelmford on their site, the only depot mentioned was Kettering. I don't know why it would be in Kettering in the 1st place :s

    Banned

    Maybe thats the despatch depot, and it hasn't left yet?

    Yeah Kettering is the dispatch depot as mine says the same.

    It also says arrived at Kettering ready for delivery but my previous TV also said the same when it meant Durham so all I can assume is that is in Chelmsford and that the Kettering thing is just a bug in their system

    Original Poster

    oh well, i'll just have to wait I guess as I can't buy it anywhere else as cheap as Amazon. It's a present for an adult not a kid so i'm sure they'll be ok about it

    email amazon... they will reply and give a full refund - then eturn the item if it ever arrives
    Edited by: "RickT" 23rd Dec 2010
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