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    2000 xbox 360 points vanish

    I had approx 2000 points on my xbox account, i went to purchase call of duty arcade game this evening and was told my balance was zero!
    Noone else has access to my xbox and my gamertag/gamerscore is not affected so i presume i wasnt hacked? Been a few weeks since i checked my balance but download history shows no tranasactions to account for the lost points, have emailed microsoft and awaiting their reply,has this happened to anyone else? Only thing i can think may have happened is i know normally points are not supposed to expire but these points where a special edition GTA 4 which also contained free gamer pic codes which i gave most away free on here,perhaps this special edition had an expiry date? I dont recall any warning notice at the time to confirm this.

    4 Comments

    Original Poster

    deathtrap3000;7113649

    https://billing.microsoft.com/points.aspx



    many thanks for that! it says my points have expired! will email microsoft again and plead my case, thanks again, rep left

    Yeh those special points expire. Not much you can do.

    Original Poster

    deathtrap3000;7113677

    Yeh those special points expire. Not much you can do.



    i remember looking at the card at the time but i couldnt see any warning on them, ah well, will try an email was looking forward to call of duty arcade tonight! Getting frustrated with modern warfare 2 now lol
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