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    A problem with feedback on eBay.

    Well basically I sold an item to a buyer. The buyer got the item, was happy with delivery time, the item it self and overall serivice.

    The buyer than left me feedback and said this

    "Very quick delivery. Item as described. Would def use again"

    But then left me a negative sign.

    I told the buyer about this and he goes it is a mistake.

    Now what do I do aswell the buyer in order to turn that negative into a positive, because the buyer made a mistake.

    My percentage has dropped which has pretty much **** me off. But on the other hand it was an honest mistake. So it all good long as I can get it to a positive.

    I need to maintain my positive feedback. Please help.

    Rep will be left for good help. Thanks in advance.

    3 Comments

    message ebay, but i think they will only remove it and not let them give you another one, or there used to be a way to mutually remove feedback. search for it on the ebay help?

    Go to my ebay, then down at the bottom you should see 'feedback forum'. Go there and you should see on the right under feedback tools 'request feedback revision'.

    Or politely ask the person to revise feedback
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