A Singapore Post question

11
Posted 3rd Feb 2018
Hi, I'm wondering if anyone has any insights.

I bought an item from Gearbest ( boohiss from certain members of the audience ) on the 21st Dec to be delivered by registered airmail.

I realise that being the Christmas period it would take a little extra time but was pleased to see it had been "Dispatched overseas" on the 29th Dec which I thought wasn't too bad!

Now bearing in mind that it is supposedly airmail I was expecting it to turn up in the UK in a couple of days. No such luck.

It finally turned up on the 27th January and now again it's all gone silent is this usual?

The following is the tracking info I have so far, Gearbest seem to use 4PX who in turn use Singapore Post which is why I have 2 tracking numbers,

TRACKING NUMBER: RFXXXXXXXXXSG

In Transit


Singapore Singapore Post
TO
United Kingdom Royal Mail

2018-01-27 03:53 Arrival at Destination Post (Country: GB)

Destination Country : United Kingdom Origin Country : Singapore -
Cache time: 2018-02-02 18:51:54(GMT)

2018-01-27 03:53 Arrival at Destination Post (Country: GB)

2017-12-29 18:35 Despatched to overseas (Country code: GB)



TRACKING NUMBER: 4XXXXXXXXXXX1

In Transit


China4PX
TO
United Kingdom

2018-01-27 03:53 Reach destination delivery station.


Destination Country : United Kingdom Origin Country : China -
Cache time: 2018-02-02 18:51:53(GMT)

2018-01-27 03:53 Reach destination delivery station.


2017-12-29 18:35 GBLAL, Arrive at transit airport.


2017-12-28 10:50 HONG KONG - HONG KONG, Depart from facility


2017-12-26 12:45 Service provider received shipment information .


2017-12-26 11:35 HONG KONG - HONG KONG, Shipment operation completed


2017-12-26 11:35 HONG KONG - HONG KONG, Shipment arrived at facility and measured.

A month to put the item on a plane seems a bit ridiculous, I worked out the average speed of the package as less than 7mph so far and decreasing by the day.

I'd be very grateful for any insights that anyone can give to what seems to be bizarre tracking info.

I assume that I'm now in the hands of customs and whenever they pull their fingers out of wherever, which wouldn't have been so bad if Singpost had dispatched in a timely manner, unless they are actually sending airmail via surface and lying to their customers.

Cheers
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