About to give up on Debenhams!!!! Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr!

Anyone else totally fed up with Debenhams patheticly inadequate website? I have been trying on and off all day to place an order with no luck.

The website then remeoved 2 items from my basket. So I patiently went back and put them back in ( a couple of times as I was kicked out repeatedly) to then find I had 12 items in my basket!!!!!! Now it is taking me an age to delete each item that I don't want!

Tried phoning to place an order and after 2 annoying 'we are extremely busy and will be with you when we can' messages I hear nothing more and the line is dead.

Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr!

8 Comments

Original Poster

I feel better now I've had that rant!

Except my basket is still showing 12 items!:viking::viking::viking:

been trying for 2 days and i finally gave up earlier this afternoon when i decided that debenhams wanted to keep everything as kept taking my items out of my basket

Yup, i've given up too. Tried loads of times yesterday and then today can't even access the site for most of it. Same old thing with them everytime - you'd have thought they would have learnt from past experience :roll:

Original Poster

Well I'm down to 9 items now! I only want 3. I'm only perservering because there is a pineapple coat for my daughter for £13.50!

I cant even get on the site so pants to them!!!!

I can't get on the site either. Not sure why they bother selling online, especially when they've got a sale on because the site is never available!!!!

Original Poster

webuser.co.uk/new…ter

Just found this article from 2006. Not sure it was money well spent if todays online experience is anything to go by!

Original Poster

Hooray!!! After trying on and off since this time last night I have finally managed to place my order!!!!!!! hooray!
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