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    Account Warning

    Not sure if i should post this here, but thought it would get read more, than any other area.

    But just to let you all know, my Play.com account got hacked today and someone purchased an item of there using my Bank Debit Card.

    Even though i had not use their website for nearly a year, someone managed to get into my account and place an order.

    If you have an account with them may be best to login and changed your password.

    Hopefully this is helpful to you all.

    34 Comments

    [COLOR="DarkOrchid"]thanks..[/COLOR]

    Surely the order would have to go to the credit card holder's address?????

    So did Play stand the cost ????

    What did they order ?

    erm wrong forum should be in misc isnt a deal!

    Not much of a deal that - unless you were the hacker I guess....

    Original Poster

    they ordered a £50 mobile phone.

    The way i noticed is that i got a confirmation email confirming the order, and only thought suspicous when it had my full name in the email body.

    Also they put their own delivery address on their as well.

    I rang Play.com they said before today last time i logged in was 2007 and confirmed that my account was hacked.

    I have to claim back from bank, i even called the police but they did not sound that intrested, i had to make them take the delivery address in the email.

    Original Poster

    not a deal no, but i put it here as this forum gets read the most and thought it would be useful. Not after any rep etc just thought it would be good to inform people.

    thanks,I had to change all my passwords last week as someone listed 50 pairs of ghds on my ebay account and then changed my password on my emails,just aswell i was on the computer at the time to get it all sorted quickly

    thanks :thumbsup: changed my password just in case

    onlyme23;2876949

    erm wrong forum should be in misc isnt a deal!

    That is probbanly why he put :whistling:

    Not sure if i should post this here, but thought it would get read more, than any other area.


    And I will check my account now as I see the thread and would not have if it was in MISC area :thumbsup:

    Original Poster

    paulsssss;2876980

    That is probbanly why he put :whistling:Not sure if i should post this … That is probbanly why he put :whistling:Not sure if i should post this here, but thought it would get read more, than any other area.And I will check my account now as I see the thread and would not have if it was in MISC area :thumbsup:



    yea exactly, i would assume more people read the Deals then anything else, even if some peopl just pop onto the site, the only place they will go is the Deals forum.

    Wouldn't it be delivered to your address though or can that be changed?

    Original Poster

    It was changed in the email, i received and confirmed with Play that is where it is going.

    You can have a different delivery address, its you billing address that has to be the same has the card.

    andrpro;2877003

    yea exactly, i would assume more people read the Deals then anything … yea exactly, i would assume more people read the Deals then anything else, even if some peopl just pop onto the site, the only place they will go is the Deals forum.



    cept if its in wrong place mods move it neways :?
    (which they have)

    just givin them work to do

    Does Play save your card details after your first order? I only used them once.

    Abvance;2877043

    Does Play save your card details after your first order? I only used them … Does Play save your card details after your first order? I only used them once.



    you can choose for them too it asks ya

    Banned

    how did they know your card security number (the 3 digits on the back) this is not saved by play

    sassie;2877186

    how did they know your card security number (the 3 digits on the back) … how did they know your card security number (the 3 digits on the back) this is not saved by play



    Good point.

    sassie;2877186

    how did they know your card security number (the 3 digits on the back) … how did they know your card security number (the 3 digits on the back) this is not saved by play



    They guessed a maximum of 729 times.

    Banned

    Abvance;2877211

    They guessed a maximum of 729 times.



    do play lock you out after that many attempts - lol

    Abvance;2877211

    They guessed a maximum of 729 times.



    Dime Bar ?

    Original Poster

    i did not ask that question, when i called them they confirmed the order had gone through and they could not stop it.

    My account has now been deleted off their system.

    I've never been asked my 3 digit security number when ordering with Play and my card details are ( were) stored.

    Banned

    Den38;2877271

    I've never been asked my 3 digit security number when ordering with Play … I've never been asked my 3 digit security number when ordering with Play and my card details are ( were) stored.



    really, always ask for mine :?

    Den38;2877271

    I've never been asked my 3 digit security number when ordering with Play … I've never been asked my 3 digit security number when ordering with Play and my card details are ( were) stored.



    Me neither, simply add what you want to basket then confirm, no card details need to be added.

    Banned

    oh maybe i havent had to add them then either, have just tried to remove my cc deatils and it wont let me, it will only let me edit them, not remove them

    Just copied this from Play

    We do not store your CV2 number, but use it to perform a security check … We do not store your CV2 number, but use it to perform a security check when you change your credit/debit card details in any way.



    I guess they only ask for it if you change any details

    Banned

    i know they dont store it, but still thought you got asked for it with each sale, obviously not

    sassie;2877305

    oh maybe i havent had to add them then either, have just tried to remove … oh maybe i havent had to add them then either, have just tried to remove my cc deatils and it wont let me, it will only let me edit them, not remove them



    It might let you substitute 0's for the real card number some systems do

    How many of you impulse bought from Play 'cus you didn't have to card details?

    Can the culprits not be caught at the new delivery address?

    Original Poster

    Who knows i had to force the police to take the address, they did not really care.

    andrpro;2879620

    Who knows i had to force the police to take the address, they did not … Who knows i had to force the police to take the address, they did not really care.



    I hope they follow it up then. I am annoyed that they haven't taken an interest! Things like this are happening too often over the internet :x
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