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    Actual Call Centre Conversations

    Customer:"I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?".
    Operator: "Where did you get that number from, sir?".
    Customer: "It was on the door to the Travel Centre".
    Operator: "Sir, they are our opening hours".


    --------------------------------

    Samsung Electronics
    Caller: "Can you give me the telephone number for Jack?"
    Operator: "I'm sorry, sir, I don't understand who you are talking about."
    Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"
    Operator:????? "I think you mean the telephone point on the wall".

    RAC Motoring Services
    Caller: "Does your European Breakdown Policy cover me when I am travelling in Australia?"
    Operator: "Doesn't the product give you a clue?"


    --------------------------------

    Caller (enquiring about legal requirements while travelling in France):
    "If I register my car in France, do I have to change the steering wheel to the other side of the car?"


    --------------------------------

    Directory Enquiries
    Caller: "I'd like the number of the ArgoedFish Bar in Cardiff please".
    Operator: "I'm sorry, there's no listing. Is the spellling correct?"
    Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off".


    --------------------------------

    Then there was the caller who asked for a knitwear company in Woven.
    Operator: "Woven? Are you sure?"
    Caller: "Yes. That's what it says on the label; Woven in Scotland".


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    7 Comments

    already been posted, why do you always post stuff that has been posted

    The samsung one is pretty funny.

    t0mm;1954276

    The samsung one is pretty funny.



    Agreed hehe

    Original Poster

    strike;1954270

    already been posted, why do you always post stuff that has been posted



    soz, didn't see it:thumbsup:

    the old one's are the best

    Keep 'em coming Skusey, made me laugh

    lol ...
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