Advice: 15 Month old xBox 360 just RROD - Purchased from HMV!

Found 22nd Dec 2008
My xBox which was purchased from HMV back in Sept 07 just got the dreaded three RROD, typical I purchased Sonic and Fifa today and Bond last week.

I know Microsoft replace with another re-furb console but wondering if anyone has had any luck with getting a replacement from HMV, the Sales of Goods Act may help?

Basically want the console for christmas and not to keen on a re-furb as mine has the quieter drive and HDMI etc...

13 Comments

sales of good is only 12months, they even have a help and support leaflet in store saying if its under 12months they will swap in store, otherwise ring ms.

unlucky brah :-(

yep HMV wont do nothing.

hahaha.....another dead Xbox

Original Poster

black gerbil1;3830793

sales of good is only 12months, they even have a help and support leaflet … sales of good is only 12months, they even have a help and support leaflet in store saying if its under 12months they will swap in store, otherwise ring ms.unlucky brah :-(



Cheers BG1 the irony of the fact that I had just been saying to the mrs I was looking forward to getting back to some game time over xmas after a quiet few months.

Although I thought the SOGA was around a resonable amount of time for equipment and purchase price etc... Just remembered one of my friends husbands is a manager at HMV so might have a word if he knows more!

crow99;3830809

Cheers BG1 the irony of the fact that I had just been saying to the mrs I … Cheers BG1 the irony of the fact that I had just been saying to the mrs I was looking forward to getting back to some game time over xmas after a quiet few months.Although I thought the SOGA was around a resonable amount of time for equipment and purchase price etc... Just remembered one of my friends husbands is a manager at HMV so might have a word if he knows more!


you never know its worth a try, maybe even give them a sob story of your son is crying he has no xbox to play on blah blah blah, what's the worst that can happen.

But there policy is what I stated in the first post.

fatabelly;3830808

hahaha.....another dead Xbox



we all know who to laugh at next time you post a problem you have

ALEXSHEFF92;3830945

we all know who to laugh at next time you post a problem you have



Sorry but i just find it fooookin hilarious how many Deadbox360's there are out there :whistling:

Original Poster

Will try and get hold of my friend and/or HMV tommorow failing that looks like its heading back to MS and a x-box less xmas, rep for helpful posters (i.e. not fatabelly - although there are loads of RROD consoles), its the rubbish older refurb which I might get back which bothers me!

mine died to bud. bein sent off 2moz, damnit!

just been advised that i can take mine back to the store and they will replace... is taht right guys?

receipt is dated: 12/04/2008. i have the box and all instructions etc. was bought in brighton but i live in basingstoke. store is gamestation...

U can

Banned

how can it be 13 months old if brought in september that must make it 15 months old surely

Original Poster

Ace Hayward;3831049

just been advised that i can take mine back to the store and they will … just been advised that i can take mine back to the store and they will replace... is taht right guys?receipt is dated: 12/04/2008. i have the box and all instructions etc. was bought in brighton but i live in basingstoke. store is gamestation...



Should be fine to take it back to any GameStation as its a national chain. I'd be wanting a straight swap for a new one if mine was within 12 months.

fragaliciousbob;3831519

how can it be 13 months old if brought in september that must make it 15 … how can it be 13 months old if brought in september that must make it 15 months old surely



Opps, well spotted should have read 15 months it was late and I was tired and annoyed!
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