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    Advice Needed as bought an item but have not received it

    Hi everyone,

    I purchased an item on 05/10/09 and I waited and waited for it to arrive due to Royal Mail postal problems. The seller assurred me the item had been sent out. After waiting til 16th October the seller said they will issue me a refund and they will make a claim to Royal Mail. Since 23/10/09 the seller has not logged back in and I'm still awaiting my refund.

    Any advice on what I should do?

    Thanks

    22 Comments

    if it was from here im sure you followed the guidelines and got there phone number so call them :roll:

    Give them a call?

    How did you pay ?

    Original Poster

    onlyme23;6844876

    if it was from here im sure you followed the guidelines and got there … if it was from here im sure you followed the guidelines and got there phone number so call them :roll:



    greg_68;6844882

    Give them a call?



    They are not answering the number provided as it just goes to voicemail. I have bought something off the seller before and it arrived. They said the refund will be issued the weekend of 24/25th October. The Seller last logged in here on 23/10/09 which seems convenient. I paid via bank transfer but the seller has got good feedback on here which makes me wonder why they have not refunded my payment

    Original Poster

    deb8z;6844939

    How did you pay ?



    Bank transfer as they have good feedback and are a regular user.

    Haven't some people queried this user recently,sure i saw something about another sale,apologies if i'm mistaken.
    ]http//ww…770

    Original Poster

    deb8z;6845012

    Haven't some people queried this user recently,sure i saw something about … Haven't some people queried this user recently,sure i saw something about another sale,apologies if i'm mistaken.]http://www.hotukdeals.com/item/495371/forsale-fifa-10-ps3-24-delivered?p=6585770#post6585770



    I'm not too sure as i have not seen that post before.

    pingusbrother;6844967

    They are not answering the number provided as it just goes to voicemail. … They are not answering the number provided as it just goes to voicemail. I have bought something off the seller before and it arrived. They said the refund will be issued the weekend of 24/25th October. The Seller last logged in here on 23/10/09 which seems convenient. I paid via bank transfer but the seller has got good feedback on here which makes me wonder why they have not refunded my payment



    with BT it makes it difficult to be able to do anything other than hope they were telling the truth, if you have their details theres always the lines of police and/or small claims court but takes time and isnt guarateed to get you anywhere.

    Might be worth popping admin a email so they can contact seller on your behalf and be aware of it

    the seller might have died, show some respect and send his family some more money

    I saw a similar thread and the OP had said they were moving house,but i can't remember if its's the same seller.

    Original Poster

    onlyme23;6845074

    with BT it makes it difficult to be able to do anything other than hope … with BT it makes it difficult to be able to do anything other than hope they were telling the truth, if you have their details theres always the lines of police and/or small claims court but takes time and isnt guarateed to get you anywhere.Might be worth popping admin a email so they can contact seller on your behalf and be aware of it


    If I still have nothing I'll pop to the police station as I'm not far!! Reported the post to keep the mods aware

    hassony;6845090

    the seller might have died, show some respect and send his family some … the seller might have died, show some respect and send his family some more money


    Could well of done it's been that long!!

    deb8z;6845162

    I saw a similar thread and the OP had said they were moving house,but i … I saw a similar thread and the OP had said they were moving house,but i can't remember if its's the same seller.


    Am I allowed to state the sellers user name so that we can establish if it' the same person?

    Banned

    pingusbrother;6846071

    If I still have nothing I'll pop to the police station as I'm not far!! … If I still have nothing I'll pop to the police station as I'm not far!! Reported the post to keep the mods awareCould well of done it's been that long!!Am I allowed to state the sellers user name so that we can establish if it' the same person?


    what is it with people bothering the police? They'll just laugh at you.

    Original Poster

    csiman;6846210

    what is it with people bothering the police? They'll just laugh at you.



    Don't think they will as about a year ago I had some money stolen off me on here. Went to my local station and a few months ago received a cheque for the full amount. They had arressted the other person.

    pingusbrother;6846071

    If I still have nothing I'll pop to the police station as I'm not far!! … If I still have nothing I'll pop to the police station as I'm not far!! Reported the post to keep the mods awareCould well of done it's been that long!!Am I allowed to state the sellers user name so that we can establish if it' the same person?



    Isn't the seller the one i linked to in post 7 ?

    Banned

    pingusbrother;6846369

    Don't think they will as about a year ago I had some money stolen off me … Don't think they will as about a year ago I had some money stolen off me on here. Went to my local station and a few months ago received a cheque for the full amount. They had arressted the other person.


    I find that impossible to believe.

    Original Poster

    deb8z;6847206

    Isn't the seller the one i linked to in post 7 ?


    Yes thats the link. Has anyone don e business with this person have any more contact details?

    csiman;6847280

    I find that impossible to believe.

    t
    The chap was called zonamister on here and i have the letter at home with his name and details on it. :thumbsup:

    Banned

    you should update the thread in question, report to a mod as they can email them, they havent been on for a while, maybes on hols

    Original Poster

    sassie;6847637

    you should update the thread in question, report to a mod as they can … you should update the thread in question, report to a mod as they can email them, they havent been on for a while, maybes on hols



    Never mentioned anything about a holiday and when I spoke to them on Friday they said the refund will be in my account over the weekend. Nearly a month on and nothing!! Sounds fishy to me!! :x

    deb8z;6845012

    Haven't some people queried this user recently,sure i saw something about … Haven't some people queried this user recently,sure i saw something about another sale,apologies if i'm mistaken.]http://www.hotukdeals.com/item/495371/forsale-fifa-10-ps3-24-delivered?p=6585770#post6585770



    pingusbrother;6845061

    I'm not too sure as i have not seen that post before.



    is it just me?? :?

    Original Poster

    Charlie Scene;6853626

    is it just me?? :?



    Yeah sorry that is the right post!! For some reason i clicked on a different link

    hope you get a refund xx

    two items from here i bought havent turned up nearly a month later...

    Original Poster

    Tinkytayls;6913071

    hope you get a refund xxtwo items from here i bought havent turned up … hope you get a refund xxtwo items from here i bought havent turned up nearly a month later...



    Thank you!! I hope your items turn up in the end!! I think I can kiss goodbye to my £24 :oops:
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