Found 21st Dec 2010
My mum recently moved into rented accommodation following seperation from my dad. She has woke up today with no running water, no hot, no cold, toilet wont even flush, zilch! Her heating is working, so shes assuming that the pipes can't be froze because if they were then surely the heating wouldnt work?

Shes waited until 9am to ring the estate agent who she has rented the house from, and explained the situation, and they have said "there is nothing we can do" "wait for a few hours and see if it comes back on" surely they should be getting someone out to look at it or fix it? It isnt my mums property! So she shouldnt have to get someone out and pay them to look and possibly fix the problem?

She is soo upset it is unbelievable, she wishes she never moved into the property, long story! And now this just tops it off!

Where does she stand, and what can she do? xxxx

102 Comments

outside water supply pipe is frozen, mines been like that about 5 times in the last fortnight lol many others too
the heating is on a sealed loop inside the house so should be ok, just remember tooo stock up on bottled water.
Edited by: "maddogb" 21st Dec 2010

Banned

check the stopcock outside the property as some joker may have turned it off

ask neighbours if their water is working

Hi, Im pretty sure the estate agent should be sorting it out for you. Im surprised they just said wait, they don't sound very helpful!

Heating will still work as it's a closed loop sysytem, the supply to the water and heating may be frozen though and at some point if her boiler dropped any water pressure it too would stop working.

Biggest problem is going to be if it is a frozen pipe when it thaws if it has split the water is obviously going to be a problem.

we arrived home from new year hols last year to the same thing-called numerous plumbers and they just said you have to wait til it thaws,there was nothing they could do.

Tell her to get round to yours for Christmas

you can try finding where the water comes into the property, if it runs up a wall you can use a hot air blower starting nearest to the inlet pipe or you may cause a burst.

pipes are deffinatly frozen, this will be the supply coming off the mains underground, so the estate agents are correct there is nothing they can do except hire a plumber (who will have no doubt put their rates up) to come round and say "hmmmm yeah, your pipes are frozen, there is nothing we can do".

We have same problem in the office im in currently, so in theory they shoould be sending us home.

On the plus side just be glad its frozen on the outside of the house rather than in the loft, causing the pipes to burst and flood the place.

The agents might think that the water has gone off and will have to just wait till the mains is back on but it is more than likely frozen pipes which theres not a lot you can actually do until temperature rises a little.

The heating is, as someone else said, a closed system and all it's pipes will be internal and won't be frozen.

If the boiler is a condenser boiler and stops working and making a thudding noise then it's probably the condensing drainage pipe that has frozen. That has happened to a lot of people this winter including my father. Hopefully later in the day the pipes will thaw and water will flow again.

I don't think theres much else you can do or the agents till then.

Original Poster

Thankyou everyone i will give her a ring now and explain the heating would still work, so it sounds like frozen pipes xxx

Banned

Sounds like frozen pipes. Estate agents/letting agents are responsible but they're correct on this occasion. Need to let them thaw out.

It's actually the landlord who is responsible - but the Estate Agents are acting on his behalf. Give them another call - the reason they were trying to fob you off is because they are no doubt inundated with calls about exactly the same thing.

Only issue is, there's no a lot plumbers can do about frozen external pipes. Good luck.

Banned

I'll help your mum with her pipes

Banned

vibeone

I'll help your mum with her pipes



She's 86.

Original Poster

My mum is not 86 at all! She is 47! cheeky! xxx

Banned

missgem

My mum is not 86 at all! She is 47! cheeky! xxx



pics or you're lying.

Original Poster

Pics? im not lying at all! She had me when she was 17 and im 26! x

Original Poster

Actually shes not 47 hahaha shes 44 my bad! I thought she was born in 1963 but shes not she was born in 1966 :o)
Edited by: "missgem" 21st Dec 2010

missgem,
If you continue to have issues, check out the forum section of LandlordZone (landlordzone.co.uk/for…ms/) it's a very good website designed for people with questions about anything rental related.

X10

Edited by: "X10" 21st Dec 2010

Being a bloke who likes older women..... whos better looking, you or your mum?

Original Poster

My Mum:

http://i288.photobucket.com/albums/ll172/missgemtwinkle/mum.jpg

Me:

http://i288.photobucket.com/albums/ll172/missgemtwinkle/me.jpg
Edited by: "missgem" 21st Dec 2010

Banned

missgem

Pics? im not lying at all! She had me when she was 17 and im 26! x



26 you say.. *strokes beard*

pics or you're lying.

Original Poster

HaHa i am 26 one sec ill get a pic!

haha...... this thread quickly becoming an epic one.

Original Poster

There ya go! I aint no liar! x

I'm not being funny people but give missgem a break, obviously times aren't good for her and family the last thing needed is lame coments about her mom.

As punishment you should all have frozen pipes you bloody deserve it.

Edited by: "CBR-SPIKES46" 21st Dec 2010

Banned

I'd probably tap it you know.... very nice missg.

What size chest do you have, and to save time, pics or you're lying.

Banned

missgem

Actually shes not 47 hahaha shes 44 my bad! I thought she was born in … Actually shes not 47 hahaha shes 44 my bad! I thought she was born in 1963 but shes not she was born in 1966 :o)



Hope your mum get's sorted soon.

She is the same age as my step-mum.

We have so much fun together.

Merry christmas miss gem x x

Original Poster

CBR-SPIKES46

I'm not being funny people but give missgem a break, obviously times … I'm not being funny people but give missgem a break, obviously times aren't good for him/her and family the last thing needed is lame coments about his mom. As punishment you should all have frozen pipes you bloody deserve it.



Thankyou hun xxxxx

Original Poster

DLM

Hope your mum get's sorted soon.She is the same age as my step-mum.We … Hope your mum get's sorted soon.She is the same age as my step-mum.We have so much fun together.Merry christmas miss gem x x



Thanks DLM, and merry christmas to you too :o)

Original Poster

vibeone

I'd probably tap it you know.... very nice missg.What size chest do you … I'd probably tap it you know.... very nice missg.What size chest do you have, and to save time, pics or you're lying.



Confidential Information, and the last time i posted a funny pic of my breasts i got suspended, so defo a no no!
Edited by: "missgem" 21st Dec 2010

DLM

Hope your mum get's sorted soon.She is the same age as my step-mum.We … Hope your mum get's sorted soon.She is the same age as my step-mum.We have so much fun together.Merry christmas miss gem x x



Thats because you have no other friends

Can you take her out somewhere until they defrost - shops, for lunch etc to keep her out of the way, or like someone said, to your place? Its awful with no water for tea or toilets, I suppose she could get lots of water in, in bottles, as long as shes warm.

Original Poster

Yer ive told her to come up mine if she wants, so think she may do that xxxx

Banned

missgem

Confidential Information, and the last time i posted a funny pic of my … Confidential Information, and the last time i posted a funny pic of my breasts i got suspended, so defo a no no!



I'm tempted to like you.

Banned

CBR-SPIKES46

I'm not being funny people but give missgem a break, obviously times … I'm not being funny people but give missgem a break, obviously times aren't good for her and family the last thing needed is lame coments about his mom. As punishment you should all have frozen pipes you bloody deserve it.



Why are you calling Miss Gem a man? Frozen pipes on you my friend!

Original Poster

Lol haha everyone likes MissGem ;o) You obviously missed out on that picture, it was hilarious! Like a Spot the Ball hahaha x

Original Poster

Im all Woman me ;o)

vibeone

26 you say.. *strokes beard*pics or you're lying.



wow I can't believe this worked. good job man

Banned

MinstrelMan

Thats because you have no other friends



Oh really

No more pic's from me X)

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