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    Advice on faulty heater required

    My granny bought me an electic heater a few months ago and it was still brand new in the box til half an hour ago when i opened it to use it but it doesnt work. The instruction manual says it has a 1 year guarantee but there is no address or telephone number on the manual or the box for the guarantee and sadly my granny is no longer here so i cant ask her where she bought it from. Any help would be gratefully received

    14 Comments

    google the model number or brand

    Sorry to hear about your granny, suspect shes looking down on you and smiling right now :thumbsup:

    sometimes argos put little stickers of the catalogue number on the box have a look it may be from there:thumbsup: sorry to hear about your gran

    put make and model and we'll have a look

    Original Poster

    It says tornado model E-617 on the front of the manual

    just had a quick look and can't find anything.

    umanga;2351463

    just had a quick look and can't find anything.

    me too only found this and i hope its not that one http://support.ambirad.co.uk/MT%20Images/fig4.1a.jpg

    Original Poster

    ding;2351478

    me too only found this and i hope its not that one



    Lol no thats not it. Thats a shame, what kind of company doesnt put an address or phone number on its products?

    Original Poster

    Thanks for all your help anyway, will leave rep for you all

    Try ringing this number 0800 458 7418. It's freephone and they specialise in electric heating, so they might be able to help.
    (Might being the key word)

    Very sorry to hear about your Gran x
    Have a look ]here ... is it one of these? .. or have a similar look to which one ?

    Original Poster

    snowtiger;2351528

    Very sorry to hear about your Gran xHave a look ]here ... is it one of … Very sorry to hear about your Gran xHave a look ]here ... is it one of these? .. or have a similar look to which one ?



    Hi, not had a look and none like it. Rep left for your help

    shop-com.co.uk/Tor…tml

    like this ?not even worth following up can be replaced for £20

    Original Poster

    SpecialK;2351672

    http://www.shop-com.co.uk/Tornado_Convector_Heater_2KW-45368903-p!.shtmllike this ?not even worth following up can be replaced for £20



    That link was to a £25 heater which isnt anything like it. Thanks for looking though. It is worth following up as it was bought brand new and has never worked so in my opinion it should be replaced for free

    trevorbyers;2351738

    That link was to a £25 heater which isnt anything like it. Thanks for … That link was to a £25 heater which isnt anything like it. Thanks for looking though. It is worth following up as it was bought brand new and has never worked so in my opinion it should be replaced for fre



    can you discribe said heater is it a convector heater ?
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