Advice on ipod touch

    My daughter got one of these for xmas. It was turning on when she got it but now won't turn on and screen is completely black. Just wondering if anyone can advise me or will I need to return it.


    Have you connected it to a PC and see if it loads up?

    Did you charge it up?

    Sounds like a dead battery charge it for 20 mins then see if it powers up

    it's not something simple like the battery being dead?

    if not try holding the hike button and powerbutton together for ten seconds, that should restart it

    some of them require you to hold down the power button for a long time to turn them on, maybe it was only on standby before

    Original Poster

    When we connect to PC nothing happens, she said it had a full battery when she first tried it. Perhaps we havn't charged it for long enough. Will give that a go. Thanks all for your help.

    i thought i had a dead itouch, but turned out i needed to sync it with the pc, plug it in and download itunes
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