advice on purchase rights
Ive recently bought a brand new buggy from a company online and paid close to £100 for it. When I received it there is a 1cm rip in one of the foam handles, i know thats not much but when you buy new you expect it to be perfect. I contacted the company and they said they would send me a piece of foam so I could take the original foam off the handle and would have to replace it myself and cut to size etc... Itold them that i shouldnt be expected to do this and that i'd like another buggy or them to repaire this and send it back to me. and they said that i wolud have to pay the return costs myself. Can anyone tell me where I stand with this???