Found 30th Mar 2008
I booked 2 flights with globespan to america in june. When i booked they took a deposit from my account, all well and good but yesterday they were meant to take the rest of the money from my account but its still in there so here is my problem

Since booking the flights i have

1. lost the booking ref number and by mistake deleted the email.
2. the bank issued me with a new debit card.

So my questions are a) can i just ring up and get the booking ref number from the airline?
b) can they still take the money from my account or do they need the new card number?

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10 Comments

I don't think they will need the new card because the card number is still the same as the expired one. About the booking ref number i dont know if they charge you for this i think ryanair do but I'm not sure just have to ring them.

Original Poster

do you know how much they would charge?

i was thinking more along the lines of asking them to send the email again

I dont even remember getting an email in the first place hmmm

I take it you cant turn up at the airport for the flights without a booking ref?

allstar2;1801227

do you know how much they would charge?i was thinking more along the … do you know how much they would charge?i was thinking more along the lines of asking them to send the email again I dont even remember getting an email in the first place hmmmI take it you cant turn up at the airport for the flights without a booking ref?



Looks like you better phone then up if you cannot even remember getting a email but it must have gone through as you say they took a deposit from you.

Also they may have tried to take the remaining balance when your card had expired sometimes they take the money before the dates that they say anyway good luck.

Original Poster

the money was in my account anyhows so it shoulda went out

im sure i got an email my oh informs me i did, telling me how payment was made.

Dont worry your sort it out.

Original Poster

im sure i will be im sure it will be at a cost to me lol i will learn not to delete stuff (see other thread) lol

Thanks for your advice

allstar2;1801345

im sure i will be im sure it will be at a cost to me lol i will learn not … im sure i will be im sure it will be at a cost to me lol i will learn not to delete stuff (see other thread) lolThanks for your advice

Women i dont know tut tut tut

Original Poster

dont even start its called stress lol (dont like this final year stuff)

must go am up at 8 to start another day ugh

I wouldn't have thought they could take the res of the money if you have a new card as the card number will have at least one digit different and a new expiry date.
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