Found 11th Nov 2009
Morning All,

Ok i have bit of an issue now, On sunday i came back from my holiday and there i was at heathrow airport waiting for my suitcase and it never turned up. Anyways i reported it with lost luggage department at the airport and i have been phoning them everyday and it seems they can't track it anywhere.

Now what i want to know is how easy is it to claim for all the stuff inside? I had quite a bit of expensive clothes in there, but will i get refunded for it all or will i need provide proof????

Also will i have to go through my travel insurance or should i be taking this up with the airline?

Any help would be appreciated.

Thanks

10 Comments

there is a set limit on clothes and stuff

how are you going to explain the expensive strap on though?

Banned

find out where the local auctions for lost luggage are. it'll be in one of those

unreal how they dont even open up the cases to see if they can trace the owners!

BA are the worst culprits

Original Poster

hassony;6853954

there is a set limit on clothes and stuffhow are you going to explain the … there is a set limit on clothes and stuffhow are you going to explain the expensive strap on though?



I have plenty of pictures and few videos as evidence...so worry not :thumbsup:

Banned

I believe you have to obtain a lost luggage report from the airline within 24 hours in order to claim too.

Reporting your lost luggage
It is to the airline that flew you to your destination that you entrusted the safe passage of your luggage and so if it has disappeared it is they who are responsible. Always report your missing items to the airline before leaving the airport and present your luggage receipt as proof of what you checked in. Asking to fill out a Property Irregularity Report (PIR) is also advisable as it will help with any future ]compensation claim that may be necessary.


heathrowinformation.co.uk/hea…php


Original Poster

csiman;6854004

find out where the local auctions for lost luggage are. it'll be in one … find out where the local auctions for lost luggage are. it'll be in one of those :)unreal how they dont even open up the cases to see if they can trace the owners!BA are the worst culprits



This was with ethiopian airways...:oops:

Trust me the worst airline ever....outband flight was delayed by 14hrs....therefore missed connecting flight....next flight was delayed because of "exploded toilet", no leg room, inbound flight was also delayed by a couple of hours...and to finish it all off lost luggage....

I think its fair to say ethiopian airways is the worse!!!!!!!!!!!!

Abz;6854007

I have plenty of pictures and few videos as evidence...so worry not … I have plenty of pictures and few videos as evidence...so worry not :thumbsup:



you promised me that my face will be hidden in the photos :x

Abz;6854021

This was with ethiopian airways...:oops:Trust me the worst airline … This was with ethiopian airways...:oops:Trust me the worst airline ever....outband flight was delayed by 14hrs....therefore missed connecting flight....next flight was delayed because of "exploded toilet", no leg room, inbound flight was also delayed by a couple of hours...and to finish it all off lost luggage....I think its fair to say ethiopian airways is the worse!!!!!!!!!!!!



what did you get for lunch? water and a slice of bread?

Original Poster

hassony;6854067

what did you get for lunch? water and a slice of bread?



an apple!!!! and thats no joke!!!

they didn't have enough food...they mis counted the number of passengers when ordering the food.

Tell you this was the worst experience of my life..

ha!

where were you travelling to? and was it really that much cheaper than anything else?

Original Poster

hassony;6854261

ha!where were you travelling to? and was it really that much cheaper than … ha!where were you travelling to? and was it really that much cheaper than anything else?



i went to tanzania and kenya, Well this flight cost me £150 cheaper than anything else i could find. and as it was me and the wife thats a £300 saving! But i guess you get what you pay for!!!
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