AirPods (John Lewis 2 year guarantee)

9
Posted 27th Nov 2019
I’m looking to purchase AirPods Pro and keen to understand the likely outcome of this situation:

If I go into John Lewis 18 months after buying AirPods from them and say that the battery life is significantly reduced, what are they likely to do?

There is no battery diagnostic test they can run to verify the battery health. So will they likely just take my word and swap out?

I just want to ensure that the battery is not done come the 2 year mark (like my originals are). If I need to buy AppleCare to essentially guarantee a swap, I will do so - since you tend to get benefit of the doubt with AppleCare.

Many thanks
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