Posted 6th Jan 2021
Don't know if anyone else here is the same boat, but i recently purchased a £499 chromebook using the interest free 5 x monthly payment option.
Order is stated as purchased using monthly payments in my account, product dispatched, and the full £499 debited from my card, instead of the 1st payment of £99.80!
Amazon on phone and live chat saying they are aware and looking into a fix, and will email me in due course... Nothing more they can do.
I contacted my bank, and they say they have to give Amazon 15 days to rectify, only after that can they intervene.
As well as a warning to others, wondered if anyone else here has had this happened to them, either now or in the past, and how did they get it resolved?
Thanks
Order is stated as purchased using monthly payments in my account, product dispatched, and the full £499 debited from my card, instead of the 1st payment of £99.80!
Amazon on phone and live chat saying they are aware and looking into a fix, and will email me in due course... Nothing more they can do.
I contacted my bank, and they say they have to give Amazon 15 days to rectify, only after that can they intervene.
As well as a warning to others, wondered if anyone else here has had this happened to them, either now or in the past, and how did they get it resolved?
Thanks
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