Amazon Blu Rays not packaged (and one dented)

What can I do about this? Sure I read about this on here somewhere...

I bought 12 blu rays in the 3-for-2 deal recently, but 3 of them have come without the wrapping on, and one of the cases is really badly damaged.

Thanks

6 Comments

can you not return them for replacements

Banned

Should be able to return them for replacement..... however if you got to pay the return postage then you'd probably be cheaper buying a spare blu ray case or two from Ebay or wherever. :thumbsup:

yer 2 of mine came unsealed but tbh i dont really care anymore i so used to it

Amazon offer free returns if the items are damaged or faulty due to a mistake of theirs so they should sort you out.
I returned a watch as if had no guarantee/manual in the box and it was a free return. Just be sure to select that the item was damaged when you go through the returns centre and they'll exchange it no problem.

Original Poster

I've sent them a message. I don't want to send them back, although I will if I have to. I'd ideally like perhaps a few quid off my next order.

Original Poster

Fair play to Amazon! They're crediting me with £5
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