AMAZON DELEIVERY PROBLEMS

Oredered pile of books for my son at Uni 7 Oct. Decided to track the order because heard nothing after initial e mail confirming order.

Have just discovered items have still not been despached, and may not be desapached until 21 Oct. I am livid. All books were in stock when ordered, no e mail saying any problems. So we are stuck now, he has no books, they have my money so we just sit and wait. He is struggling at Uni without the books

Have used Amazon a lot and never had a problem like this...has anyone else?

6 Comments

amazon use a third party for their books, so they will not come from amazon direct, i have also used amazon in the past for their university books and have waited well over 6 weeks, hope this helps sloany

Amazon only takes your money once the order has been despatched. If you like go into your Amazon account and cancel the order, and place the order again and pay for next day delivery. That might be a solution if its really important/urgent. If you prefer ,you can wait until 21 October, and let him use the library until then. Amazon usually give a long delivery period but seem to deliver quicker than the final day. Good luck.

you can also get free amazon prime for a month, which gives free unlimited next day delivery ,just make sure you cancel before the payment date.

Not to sound rude but how is he struggling? most courses the books can be got from library or borrowed from friends unless its a very specific thing thats needed.

Banned

insomniac_uk;3199643

you can also get free amazon prime for a month, which gives free … you can also get free amazon prime for a month, which gives free unlimited next day delivery ,just make sure you cancel before the payment date.



erm.. whats this Prime thing? ... and how do i know i have subscribed? is it automatic

With amazon prime you get unlimited free next day delivery on items it normally costs £49 a year but at the moment they are giving a months free trial. amazon.co.uk/gp/…tml
If you only want the free trial make sure you cancel by going to your account then Subscriptions Management and click the donot upgrade button.
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