Amazon gift vouchers.

Found 25th Dec 2017
Merry Christmas all.

In November ordered some amazon gift vouchers from HSBC (I redeemed them as part of my credit card reward scheme).

I spoke with HSBC who said that they were sent by Royal Mail (standard) mid November - I have not yet received them however HSBC are saying I should have received them and doesn’t look like they want to reissue any gift certificates.

If the gift cards were stolen during the delivery process and if HSBC are able to give me a serial number or something for the gift vouchers - is there any way amazon can tell me if they have been spent or can they investigate and find out which account has abused these gift cards?

Many thanks.
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