Amazon investigation

Found 17th Mar 2016
Parcel went missing on Amazon
Said their doing an investigation
No mention of I'm getting what I ordered or a refund
Quite an expensive item and can't afford to lose the money

Has this happened to anyone ?
Community Updates
yeah in about two hours there get back to you either deciding that it's been found or lost and then action will be taken from there. as long as you bought it from Amazon directly you'll have no issues
same thing happened to me at very.

They have to be seen as investigating the missing parcels

They came back and refunded me, as item was now out of stock- they also said they had interviewed the driver (dont think for one minute they did), as they could not tell me where the driver had put the parcel, except for an "out building"- which I dont even have!!!

You will have no problems getting refunded.
Original Poster
It was fulfilled by Amazon but sold by some random seller
it is the retailer's responsibility until the package arrives at your property. therefore, if it hasn't been delivered then you should either get a full refund or the item you ordered
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