amazon live chat

9
Found 25th Nov 2017
I have used live chat many times but they have changed the orders page and now I can't seem to find it, I'm only getting email or call. iv even googled it and am getting nowhere. I feel daft but it's like it's not available anymore. can someone post me a link please I would really appreciate it.

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9 Comments

Had bother finding it too recently. Prefer it to emails/phone backs.

Original Poster

noahsdad27 m ago

Had bother finding it too recently. Prefer it to emails/phone backs.


good to know it's not just me then

Also disappeared for me too.
Gutted, as it was so much easier than waiting for an email response

You need to be on a laptop for it too show

I find it easiest via the app...

Customer service..
32559047-aC6Er.jpg
Contact us...
32559047-B8FPY.jpg
Then just type anything to get a rep and not the robot thing...
32559047-8Z8nt.jpg

Original Poster

thanks folks

Original Poster

OneGloveOnTheFence1 h, 22 m ago

I find it easiest via the app...Customer service..[Image] Contact …I find it easiest via the app...Customer service..[Image] Contact us...[Image] Then just type anything to get a rep and not the robot thing...[Image]


managed to get chat through doing this thanks. weren't as helpful as usual though.

I've just been linked to this thread after having the same problem. They really don't make it easy and I'm on a laptop!

Got there eventually after getting step by step instructions on an ask thread of my own and when there got everything resolved. Person on chat was lovely and I did mention it was hard to find.
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