Amazon Marketplace Trouble

does anyone what my rights are if a order from a amazon marketplace seller doesnt turn up as the seller has said that he/she will send out a royal mail claim form and let me try and claim the money by myself.

Its the first time this has happened so what should i do?

thanks in advance.:thumbsup:

3 Comments

It is upto the seller to make the claim with Royal Mail.
Sender makes the claim that how it works.
Likely if you do dispute thingy with Amazon they will refund you via the seller.I don't know much about Amazon Marketplace as never bought off there and I only sold 1 item on there myself.

Might have changed but Amazon used to refund you and then claim off the seller.

Original Poster

thankyou for the advice.
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