amazon purchase

Hi , i just bought something from amazon and realised i had some gift vouchers , so is it possible to change purchase from credit card to gift card balance (i just added the gift cards) ?

8 Comments

cancel and buy again. if that fails then contact amazon via chat

There's a bit you can tick in orders to apply a gift card balance (unless in dispatch process).

Original Poster

I am told that the only way to pay via gift card is to cancel the order and place a new one -

is what the amazon chat guy told me so i left it as it is.

taiko

I am told that the only way to pay via gift card is to cancel the order … I am told that the only way to pay via gift card is to cancel the order and place a new one -is what the amazon chat guy told me so i left it as it is.



Why not cancel and place a new order then? Or has it gone up in price or out of stock since your first order?

If it is Promotional Credits, you cannot apply after placing the order. If it is a normal gift card balance, you can do it.

you can go to Order Details, and you will see "Apply Gift Card Balance"

Original Poster

dougrobbins78

Why not cancel and place a new order then? Or has it gone up in price or … Why not cancel and place a new order then? Or has it gone up in price or out of stock since your first order?



it went out of stock and was a great price.

Fair enough. Amazon are often the cheapest on many things so I'm sure you'll have the chance to use your gift card soon

All the best

Had a similar one last week, you could try:
Go to Your Orders
Scroll down to the relevant order
Select View or edit order
That will show the order details
Under payment method click on Change
Hopefully that will enable you to make the changes.
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