Amazon refund 'Don't need to return the item'

Found 4th Nov 2016
I ordered a book from Amazon for £4.89. It arrived yesterday butI managed to get it from the library so I went on my account to return it and it said refund has been processed and I don't need to return the item.

Has anyone else had this? So basically they have just given it to me for free?


Don't look a gift horse in the mouth.

My Aunty had it happen when she received a book with a ripped dust cover, they said keep it and sent her a new one

Happens occasionally, but only on certain items that would make it cost prohibitive for them to take it back. Though, do it too much and they will cancel/blackmark your account.
Edited by: "jambone" 4th Nov 2016

Yes same thing happened for a processor I bought. Amazon refunded me the money and asked me
not to send it back as they couldn't resell it. It was worth £80 but my first ever return. I felt
guilty and tried to give half the cost but Amazon wouldn't accept.
Edited by: "shabbird" 4th Nov 2016

i suppose it depends on the cost of sending someone to collect the item etc... i had to return an item that went faulty after 14 days, the hassle i had sending it back.

Have had a couple but usually they've asked for the item to be returned.

Had it happen twice in a few years, both very low value stuff that I was returning as they didnt work; as above, if the postal cost is higher than the value, they sometimes just write it off.

Bet it was 50 shades of grey

Original Poster


Bet it was 50 shades of grey

It was most certainly not that rubbish.

yeh it's happened to me on a couple of occasions . charging cable. wireless charger.
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