Amazon Warehouse Help

Found 21st Jan

I’m looking into buying an external capture card. I can save about 20 quid (off 150 purchase) from amazon warehouse with the description being “Good Condition, small cosmetic imperfection on the side”; how small would that be? Have any of you plunged at such a deal or am I better paying up for the new thing?

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13 Comments

21st Jan

Never had an issue with anything bought from the warehouse bought loads biggest saving over £100 on something got it for £14 and it had said damaged box and it was like new nothing wrong with the box at all. But it and you can return it for free if you aren’t happy.

21st Jan

eslick2 m ago
Never had an issue with anything bought from the warehouse bought loads …Never had an issue with anything bought from the warehouse bought loads biggest saving over £100 on something got it for £14 and it had said damaged box and it was like new nothing wrong with the box at all. But it and you can return it for free if you aren’t happy.

I heard it’s a big hit or miss with them. More curious on what to expect from a small imperfection with no dimensions (whether it would be a small scratch or half the product missing :D) as I don’t wanna wait another two weeks for a refund after

21st Jan

Most likely a very small scratch. They tend to overstate damage to cover themselves. As an example 'used' can just mean packaging has been opened. If there is serious damage they do tend to say so and list it a 'acceptable'. If you request a return and send it prepaid RM they refund within a few hours of the parcel being handed in normally.

21st Jan

You have the same rights with Amazon Marketplace deals as you do with their standard site. 30 days to reject for a full refund.

21st Jan

Condition of Warehouse items has been a bit of a lottery over the last 2-3 yrs. I don't blame Amazon for the most part. Buyers who blatantly abuse the good return policy.
You should be OK. If you need to return, not all returns are free, right?
AMAZON are getting stricter about returns, specially if you have a history of higher returns.

21st Jan

playdumb5 m ago
Condition of Warehouse items has been a bit of a lottery over the last 2-3 …Condition of Warehouse items has been a bit of a lottery over the last 2-3 yrs. I don't blame Amazon for the most part. Buyers who blatantly abuse the good return policy. You should be OK. If you need to return, not all returns are free, right? AMAZON are getting stricter about returns, specially if you have a history of higher returns.

Think I’ve returned all of one item (which they let me keep for some odd reason?) and been both buyer and seller for 3 years consistently now. Took a plunge, hoping for the best

21st Jan

playdumb21st Jan
Condition of Warehouse items has been a bit of a lottery over the last 2-3 …Condition of Warehouse items has been a bit of a lottery over the last 2-3 yrs. I don't blame Amazon for the most part. Buyers who blatantly abuse the good return policy. You should be OK. If you need to return, not all returns are free, right? AMAZON are getting stricter about returns, specially if you have a history of higher returns.

Do you not think Amazon have an obligation to inspect returns before putting them back up for sale?

21st Jan

dxx6 m ago
Do you not think Amazon have an obligation to inspect returns before …Do you not think Amazon have an obligation to inspect returns before putting them back up for sale?

If you are a massive retailer like amazon who gets tons of returns and stuff you don’t have enough time. If they are 50% sure it’s ok then they are willing to risk it in order to save the time. That’s why the return (I assumed) is so lenient

21st Jan

Does anyone know how long a returned item takes to appear in the Warehouse section?
Thanks.

21st Jan

Derek_Horatio_Shatwell42 m ago
Does anyone know how long a returned item takes to appear in the Warehouse …Does anyone know how long a returned item takes to appear in the Warehouse section?Thanks.

I think I know where you're going with that Don't think theres any way of knowing, as they get processed it seems.

22nd Jan

I think also it’s free returns on warehouse deals

22nd Jan

Trst

22nd Jan

bobac20 h, 49 m ago
If you are a massive retailer like amazon who gets tons of returns and …If you are a massive retailer like amazon who gets tons of returns and stuff you don’t have enough time. If they are 50% sure it’s ok then they are willing to risk it in order to save the time. That’s why the return (I assumed) is so lenient

Exactly this!
Once I bought a small wireless portable keyboard from Warehouse, it was missing the USB bit !
Someone had neatly nicked the part and sent the rest back
The warehouse staff isn't expected to check every return meticulously. Too expensive for a sub 10 quid item.
Amazon did refund though!