Groups

    AMD Phenom 9500 heatsink help

    Hi guys I'm a total noob when it comes to computers.

    Basically I got a new psu and installed as normal and decided to clean my processor fan, took out the heat sink and I think I have damaged the pins. Get no display now with everything connected as normal.

    So I assume I need a new heatsink. What would be the best and cheapest option for my AMD Phenom 9500.

    Would this work?


    Arctic Cooling Freezer 7 Pro Rev.2 CPU Cooler

    Thanks in advance!!

    39 Comments

    I have one for sale BNIB.

    Banned

    take a photo you sure you're not talking about the pins on the processor? A loose heatsink wouldn't stop it booting it would over heat though once in windows. You need to clean the old paste off using rubbing alcohol or nail polish remover. Then re apply a new coat very thinly.

    Banned

    or have you forced the processor fan power cable onto the mother board the wrong way?

    Reading this again it looks like you have not connected the PSU correctly.

    Try turning the connector round

    Original Poster

    lumoruk

    take a photo you sure you're not talking about the pins on the processor? … take a photo you sure you're not talking about the pins on the processor? A loose heatsink wouldn't stop it booting it would over heat though once in windows. You need to clean the old paste off using rubbing alcohol or nail polish remover. Then re apply a new coat very thinly.



    It still boots, just no display now. Paste?, there was no paste on when I took it off.

    Original Poster

    dcx_badass

    We need more info as what you say makes no sense, not sure how you'd … We need more info as what you say makes no sense, not sure how you'd damage the cpu pins unless you were really rought with it, and if you did damage them why you think buying a new heatsink could possibly fix it.



    I think I've damaged the heat sink pins not the cpu pins, will take a pic.

    Original Poster

    WheresMeNuts

    Reading this again it looks like you have not connected the PSU correctly.



    I've tried two different psus and same problem.

    Original Poster

    Pic taken, I think I have damaged the pins on this heat sink

    imageshack.us/pho…pg/

    lol fail, sorry Kawsar, but that is the processor stuck to the heatsink mate.

    First take the processor off the heatsink. Try to re-straighten any pins gently with another pin (sewing pin for example) and then try again. Be gentle!!
    Edited by: "PhearFactor" 18th Feb 2011

    Original Poster

    PhearFactor

    lol fail, sorry Kawsar, but that is the processor stuck to the heatsink … lol fail, sorry Kawsar, but that is the processor stuck to the heatsink mate.



    erm, so the pic is of the processor? not the heat sink, so where is the heat sink?

    The heatsink is the big aluminium block, the processor is stuck to that.

    http://img.tomshardware.com/us/2005/07/13/the_amd_and_intel_energy_crisis/cpus.jpg

    ^^ CPU

    Be gentle when prying it off, if you have a hair dryer you could try to heat the aluminium block a bit so the thermal paste gets a bit gooey and releases the chip. That is unless whoever built the machine didn't use adhesive paste instead of standard thermal paste.
    Edited by: "PhearFactor" 18th Feb 2011

    Original Poster

    dcx_badass

    The heatsink doesn't have pins, that's the cpu, you need to detach them, … The heatsink doesn't have pins, that's the cpu, you need to detach them, if you pulled the heatsink off so hard the cpu came out with it, then that's why you ben the pins. Why did you even remove it when replacing the PSU.



    But the cpu is stuck to the heatsink with screws, I didn't pull it off, theres a lever which detached the whole thing from the mobo. I removed it to clean, silly I know.

    oops sorry I think I understand now, the cpu is stuck to the heatsink with the paste, right?
    Edited by: "kawsar17" 18th Feb 2011

    That level releases the CPU, you only touch that once the heatsink is off.

    But the cpu is stuck to the heatsink with screws



    Trust me, it isn't.

    You are not the first person this has happened to, just have a look here: Google Images pay particular attention to the image further down that just shows grey paste, that is what you are aiming for.

    Edited by: "PhearFactor" 18th Feb 2011

    Original Poster

    dcx_badass

    The CPU is NOT screwed to the heatsink.This is what google is for, so you … The CPU is NOT screwed to the heatsink.This is what google is for, so you don't screw things up and just force pull things as hard as you can. How were you going to clean it anyway (In B4 they reply in the sink with fairy liquid).



    I didn't force pull anything off, the lever released the whole thing, cpu and heat sink, I wanted to clean the fan on the heatsink as it was dusty. Obviously I regret doing any of this without knowing the consequences.

    Any advice on what to do now besides straghtening up the pins?

    Usually happens when the computer has been somewhere really cold and the paste goes a bit hard, I always try to warm up the computer and then power down before taking off the heatsink, get the paste nice and gooey so the heatsink should just wiggle off.

    Although, this really shouldn't happen unless whoever built the PC put (probably a bit) too much paste on. Very common and easy mistake to make, fingers crossed it isn't thermal adhesive.

    Get the processor off the heatsink, straighten the pins, put it all back together, and it should be fine.
    Edited by: "PhearFactor" 18th Feb 2011

    Original Poster

    dcx_badass

    Straighten the pins with a sewing needle, try heat the heatsink with a … Straighten the pins with a sewing needle, try heat the heatsink with a hairdrier and wiggle it off, out it back together and hope for the best, If you released the levers and it came straight otu then how did you bend the pins?



    Do I have to remove the cpu from the heatsink to straighten the pins? I have no idea how I bent the pins, only a few pins tho ,most are fine.

    Not sure how he released the lever, as far as I am aware it would of been underneath the heatsink. Chances are the force of him pulling the heatsink off, yanked out the processor which in turn flicked up the lever.

    kawsar17

    Do I have to remove the cpu from the heatsink to straighten the pins? I … Do I have to remove the cpu from the heatsink to straighten the pins? I have no idea how I bent the pins, only a few pins tho ,most are fine.



    Yes, you need to have the processor put in first, seated correctly then push the level down, then put the heatsink on. You might as well do it correctly now, if you mess about any more you are just going to make things worse.

    oops sorry I think I understand now, the cpu is stuck to the heatsink … oops sorry I think I understand now, the cpu is stuck to the heatsink with the paste, right?



    Yes, heat the paste up if you can, hair dryer might do the trick, then it should come off easy.

    http://www.computer-how-to-guide.com/wp-content/images/07-amd-cpu-socket-lever.jpg

    The aluminium/steel rod on the side is the lever - can you see that, do you understand?

    NOT THIS LEVER (the black one)
    http://regmedia.co.uk/2006/01/10/fx-60_2.jpg

    Edited by: "PhearFactor" 18th Feb 2011

    Original Poster

    PhearFactor

    Not sure how he released the lever, as far as I am aware it would of been … Not sure how he released the lever, as far as I am aware it would of been underneath the heatsink. Chances are the force of him pulling the heatsink off, yanked out the processor which in turn flicked up the lever.Yes, you need to have the processor put in first, seated correctly then push the level down, then put the heatsink on. You might as well do it correctly now, if you mess about any more you are just going to make things worse.



    That's the thing, I didn't force anything, pulled the lever and the heat sink came off with the cpu which is firmly stuck on it.

    kawsar17

    That's the thing, I didn't force anything, pulled the lever and the heat … That's the thing, I didn't force anything, pulled the lever and the heat sink came off with the cpu which is firmly stuck on it.



    Check the images above, confirm you understand what lever I am talking about.

    Don't worry, it happens, but you must fix it now and do it properly, otherwise you will make things worse hehe
    Edited by: "PhearFactor" 18th Feb 2011

    Original Poster

    imageshack.us/pho…pg/

    Isn't that the lever there, at the bottom of the heat sink, basically the whole thing was on the mobo, pulled the lever whole thing came off, no force needed,

    Yeah, not that lever. There is a lever on the motherboard next to the CPU socket (the thing with holes in on the motherboard). You need to pull that up before you put the CPU in, then push it down once it is in place.

    http://www.computer-how-to-guide.com/wp-content/images/07-amd-cpu-socket-lever.jpg

    Then you put the heatsink and fan on, then attach the secondary lever (the one you took a photo of) on the heatsink to hold the heatsink in place.

    I am not sure what your motherboard looks like, but have a look here:

    [img]t2.gstatic.com/images?q=tbn:ANd9GcRnF8UgLRnBeYdT_0PqcH-IBrIItM6a69Qw8-7Afi_KwU1A9u8O&t=1[/img]

    Hopefully one of them will make sense to you.

    Edited by: "PhearFactor" 18th Feb 2011

    OP hope you get it sorted,but when playing around with such expensive stuff you have to at least know what each component is called or you may end up blowing the whole house up oO

    Youtube has all the Video you can ever need.

    Always read the manual X)

    Original Poster

    Will try said comments and report back, thank you everyone for the advice!!!

    kawsar17

    Will try said comments and report back, thank you everyone for the … Will try said comments and report back, thank you everyone for the advice!!!



    No problem kawsar, just relax when you try again and take your time. Most of these issues are caused by people rushing or getting anxious, if it takes you 2 weeks to fix it but it works, it is better than taking 20 minutes and it not working hehe

    Good luck!

    Banned

    Don't think it's been mentioned yet but the CPU will only fit on a certain way there is a small notch on the underside and on top of the CPU like an arrow. It looks like the triangle in the bottom left, you need to align the CPU to this.

    http://hardwarelogic.com/articles/reviews/processors/AM2_3800+/sAM2.jpg

    Original Poster

    Tried again, straightened up the pins and attached the cpu and heatsink to the socket and no difference, turn on pc, no beeps, no display, just on but nothing happening.

    No pins are broken? The CPU is correctly in and the lever is pushed down? The heatsink is on correctly, the lever for that is also correctly placed?

    Original Poster

    PhearFactor

    No pins are broken? The CPU is correctly in and the lever is pushed down? … No pins are broken? The CPU is correctly in and the lever is pushed down? The heatsink is on correctly, the lever for that is also correctly placed?



    No pins broken, yes to all, no luck

    The fans start up then?

    Are you sure all cables are connected at the back, the monitor etc?

    If all that is true, the last thing to try is to disconnect the Power Supply from the motherboard and the mains. So take the kettle plug out of the back, switch it off if there is an on/off switch (don't touch any voltage switches if the power supply has them). Remove the 4/8pin cable and the 20/24 pin cable from the motherboard which come from the power supply. Take the CMOS battery out (click <<< if you don't know what I mean) . Leave the system like this for an hour or so, then reconnect the cables to the motherboard and put the battery back in, hook up the Power Supply to the mains, turn it on, then power up.
    Edited by: "PhearFactor" 18th Feb 2011

    Banned

    take the CPU off and take a photo of all the pins, use macro mode on your camera.

    dcx_badass

    Also, you changed PSU, you sure you connected it all up properly?

    Even with a fulty CPU the Computer would try & start up,but the evidence points to the PSU & I think the OP has to check he also has the Power switch ON at the back of his PC & check all cables.

    WheresMeNuts

    Even with a fulty CPU the Computer would try & start up,but the evidence … Even with a fulty CPU the Computer would try & start up,but the evidence points to the PSU & I think the OP has to check he also has the Power switch ON at the back of his PC & check all cables.



    Not necessarily - depends on the fault; with bent pins there is a (damn good) chance of shorting one of the CPU supply lines to ground, which would probably stop any signs of life on the motherboard (and quite possibly cause permanent damage to the mobo too). That said, does sound like the 4pin/8pin CPU power line might not be connected...

    Original Poster

    Nothing working so I need a new processor now, how do I found out which cpu is compatable with my mobo?

    I've got a packard bell iMedia 2423 so the stock mobo that came with that.


    How do you know it's the CPU as you may now have a faulty Motherboard.

    OP you will need to test the hardware individually as it can be something else like Motherboard or PSU.

    How old is the OP? Just curious.
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. The HUKD Student Discount code sharing thread (most codes on Unidays are si…7261381
      2. I have 2 spare netflix slots and a spotify share.411
      3. word association Game74044574
      4. Giffgaff New goodybags33

      See more discussions