AMERICAN EXPRESS CARDHOLDERS - Important change - £20 charge for non-use of card

Banned
I had an amex card just to use for the 5% off for the first 3 months a couple of years ago and have never used it since.

Just got a letter from them which I normally throw away. Luckily, I checked this one and they are introducing a £20 annual charge to all card holders who havent used their card in the preceding 12 months.

Cancelling mine now.

8 Comments

Original Poster Banned

free telno

0800 700070 Card Activation - HOLD for Card services

That is just wrong.
If you don't spend your money we will take it!!

Haven`t had the letter yet, but if I do get one my card will be cancelled. :x

cuzzy;6067099

Haven`t had the letter yet, but if I do get one my card will be … Haven`t had the letter yet, but if I do get one my card will be cancelled. :x



Ditto :x

Thanks for the info :thumbsup:

Thanks for posting this, they probably know most of us dont read all the leaflets they send and are hoping to rake in lots of easy money!:x

Original Poster Banned

MAIA;6067148

Thanks for posting this, they probably know most of us dont read all the … Thanks for posting this, they probably know most of us dont read all the leaflets they send and are hoping to rake in lots of easy money!:x


note that its charged when your card has been dormant for 12 months after your card's anniversary

When I cancelled, the guy laughed when i said it was because of the new T&C's and went on to say they are being overwhelmed with cancellations since the letter was sent out.

Someone is in for the chop I reckon :w00t:

csiman;6068202

note that its charged when your card has been dormant for 12 months after … note that its charged when your card has been dormant for 12 months after your card's anniversaryWhen I cancelled, the guy laughed when i said it was because of the new T&C's and went on to say they are being overwhelmed with cancellations since the letter was sent out.Someone is in for the chop I reckon :w00t:



Yeah but these cancellations are from people who never use their card!!
It costs them money to re-issue cards so im sure they can do without dormant accounts anyway.

That said, make sure you cancel it if you may not use it.

yup, from their POV they will be happy to lose dormant customers. Use your card every 12 months to keep it. Better than an annual fee.
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