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    An online company has charged me twice ... what do I do ?

    Its not a credit card, but rather a natwest servicecard.
    Ive been charged once correctly in January and again in March incorrectly. The company does not respond to my calls or emails and I dont want to leave this too long.

    Transaction has been made for exactly same amount from same company ... can someone please advise on what to do.

    thanks

    3 Comments

    What is the company? Someone may have experienced this and could advise on what they did

    What is a 'servicecard'? If it is like a Visa, Mastercard or a Debit card you need to contact your Bank/Card Provider ASAP.
    Or contact whoever the card provider is.

    Original Poster

    company is called "HiFix"
    yup servicecard is basically a debit card which my local bank owns.

    thanks for the advice. i will contact them tomorrow.
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