Android phone keeps asking me to update software

Found 1st Oct 2017
Hi, my wife has a Sony Xperia x and there's been a few issues. Any help would be greatly appreciated.
The phone keeps notifying us to update system software even though it is on android 7.1.1, when you try the update it starts the process but cuts off whilst installing and again asks you to update software. A couple of times in the last week when trying to unlock the phone, it does not turn on and needs rebooting. Hotmail emails have not been coming through on email app for last two weeks even though sync is on with automatic push and plenty of memory. Keeps saying not connected to server. The phone was purchased brand new from Argos. Thanks for any advice.
Community Updates
  1. Ask
  1. Ask
1 Comment
This happens if you do not have enough storage. Delete any unwanted apps , videos, photos etc. Then try again. Past experience suggest that you will need to free over 1gb.
Post a comment

    Top Discussions

    Top Merchants