Anker’s Eufy deleted 10 privacy promises instead of answering questions

Posted 17th Dec 2022
theverge.com/202…ion

I know its been talked about here, but there is an update at the above site:

Here are 10 things that were written on Eufy’s privacy commitment page as of December 8th, 2022, that are no longer there today:

  • “To start, we’re taking every step imaginable to ensure your data remains private, with you.”
  • “[Y]our recorded footage will be kept private. Stored locally. With military-grade encryption. And transmitted to you, and only you.”
  • “Here at eufy, we’re not just all talk and no action.”
  • “With secure local storage, your private data never leaves the safety of your home, and is accessible by you alone.”
  • “All recorded footage is encrypted on-device and sent straight to your phone—and only you have the key to decrypt and watch the footage. Data during transmission is encrypted.”
  • “There is no online link available to any video.”
  • “You need to use Eufy software and your account to decrypt the clips for viewing. No one else can access or read this data.”
  • “For Your Eyes Only”
  • “Peeking Prohibited”
  • “Everything In-House”
Community Updates
Misc
New Comment

3 Comments

sorted by
Avatar
  1. Avatar
    OP link refers to US site.
    The UK site has recently had one deletion from 11 specific privacy FAQ items, plus a modified preface.

    The UK site is operated by Anker Technology (UK) Ltd and its privacy commitment citing 10 specific FAQ items in addition to the (modified) header statement is still live at time of 17 Dec 2022 post at
    uk.eufy.com/pag…ent
    web.archive.org/web…ent

    UK Nov 2022 preface:
    Your Privacy is Our Priority
    To start, we’re taking every step imaginable to ensure your data remains private, with you.
    Whether it’s your newborn crying for mom, or your victory dance after a game,your recorded footage will be kept private. Stored locally. With military-grade encryption. And transmitted to you, and only you.
    That’s just the start of our commitment to protect you, your family, and your privacy.
    But don’t just take our word for it….

    UK Dec 2022 preface:
    Your Privacy is Our Priority
    At eufy Security, privacy and protection are our top priorities. Both are integral to our daily operations, and to implementing measures that ensure your data is always safe.
    From your newborn crying for mom, to your victory dance after a game, your personal moments are yours. We are committed to products and services that keep your data private and secure.
    That’s just the start of our commitment to protect you, your family, and your privacy.

    The UK site's list of 11 FAQ items at 17 Nov 2022:
    archive.vn/sG6qz
    where rough&ready comparison indicates the item removed from the UK commitment circa Dec 2022 is:
    11.Does eufy sell customer information to third parties?
    No. We do not sell your information to third parties.
    archive.vn/sG6qz
    which by it removal implies Eufy in UK (Anker Technology (UK) Ltd) does sell customer information to third parties.

    Pre-17Nov22 UK commitment pages may have contained different preface(s) / statements.

    Whether any variant of the UK commitment is "lies" is not indicated.
    Avatar
    Thanks for clarifying the scaremongering
Top Merchants