Another Betfair question

Hi,

I signed up with Betfair yesterday in order to place some bets on the Grand National. I used a promotion code FTB125 that I found on this forum (it is also stated on their website) when signing up, which entitles you to £25 in free bets when you bet £25 or more on one bet or a series of bets.

I e-mailed Betfair to enquire where my £25 was as it hasn't been credited to my account yet and got this response:

Dear SARAH

Thank you for your e-mail.

As it is also mentioned in the Terms & Conditions the bonus code
FTB125 is for bets which are placed on football. Therefore
unfortunately you are not eligible for the bonus which you would be
able to bet on The Grand National.

Please do not hesitate to contact us if you have any further
enquiries.

Kind regards

Philip Scampoulas

Betfair Helpdesk

Helpdesk Tel: 0870 0110 444
Helpdesk Fax: 0870 0110 555
Eire Tel: 1 - 800 944 000
Australia Tel: 1- 800 644 738
Free Fax (Australia) 1 - 800 068 593
International: +44 20 8834 8060

I can't find any where on the terms and conditons mentioning that you had to place your first bets on football. Has anyone else had this problem? What should I do?

Sarah

7 Comments

where did you get the code?

i dont think you have to place your first bets on football but maybe for that specific code you do?

Original Poster

I got the code from this forum but it was also mentioned on their website here:

betting.betfair.com/

My son joined betfair yesterday,put all of his £25 deposit in a series of bets,all on the grand national and 4 hrs later received the free £25.Go figure.:?

FTB125 can be used on any market to qualify for the free £25. Send them another email or give them a ring on 0870 0110 444 :thumbsup:

bazr

My son joined betfair yesterday,put all of his £25 deposit in a series of … My son joined betfair yesterday,put all of his £25 deposit in a series of bets,all on the grand national and 4 hrs later received the free £25.Go figure.:?


You're turning everyone into gambling monsters! :shock:




:lol:

Banned

I used FTB125 and placed £5 on 5 horses in the national so no problems there. Especially as one of them was Silver Birch at 50-1

sarahabutair

I got the code from this forum but it was also mentioned on their website … I got the code from this forum but it was also mentioned on their website here:http://betting.betfair.com/




£25 FREE
BET

Bet at least £25 in one bet or a series of bets.
You'll get your free £25 direct to your account within 12 hours

it doesnt say its limited to footie?

my bets where not and i got my £25
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