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    Another boycott arghhhh

    Bought a netbook keyboard from an online company,it arrived bent due to insufficient packaging.

    I returned it to them last Saturday.

    As of yesterday i still hadn't received the replacement,so i emailed asking for a tracking number.

    The reply from them is :

    Hello

    Tracking id is *******.
    As I said in previous email we sent this 1st class recorded on 2-11-10 in a larger rigid box due to your previous complaint.
    Under the circumstances I have done all I can. If nothing comes this morning please contact royal mail.

    Thanks


    Kind Regards

    25 Comments

    Original Poster

    I can't believe he thinks i should chase it up and he seems to be washing his hands of it,i've not even been re-imbursed the return postage for the returned one.:|

    Banned

    Cant you ask James to give them a call?

    Tell Tim it's not your responsibilty muffin.

    Original Poster

    guv

    Cant you ask James to give them a call?



    Ha bloody ha you

    Original Poster

    jellybaby22

    surely it should be them chasing royal mail...they sent it



    I know,it's not even my netbook arghhh

    Banned

    deb8z

    I know,it's not even my netbook arghhh



    Why are you bothering with something that isn't your problem?

    surely royal mail only accept a claim by the sender? they paid for it,they have the receipt-dont even think you CAN claim royal mail-it has to be him?

    barky

    surely royal mail only accept a claim by the sender? they paid for … surely royal mail only accept a claim by the sender? they paid for it,they have the receipt-dont even think you CAN claim royal mail-it has to be him?



    Correct!

    What an unhelpful git.

    I think Karl should replace him.

    Mind you RM are not the fastest at delivering RD items - I've had stuff taking nearly two weeks to deliver 1st class RD (tracked it online). Unbelievable.

    Tim needs a training day in customer relations!

    op-send him a link to this thread,so he knows he is getting pelters on a forum with a huge membership,and we all think he is a twonk!

    Original Poster

    DLM

    Why are you bothering with something that isn't your problem?



    Because i'm kind,i ordered the keyboard for someone else so i'll have to sort it

    Original Poster

    If only i'd checked their T&C's when i purchased from them,it's an indicator of their level of surface.

    Terms and Conditions

    for full details on our terms and conditions please contact us


    That's ^^^ all it says lol

    Get Sy to sort it, he will bankrupt them - teach them a lesson

    Seriously though, I really hate bad customer service, it gets right on my thrips.
    If you are that hacked off, send a return e-mail asking for the name of the manager/director and send them a complaint e-mail, get it of your chest.

    Banned

    Homophobic. Reported.

    Banned

    which company is it?

    Banned

    deb8z

    Because i'm kind,i ordered the keyboard for someone else so i'll have to … Because i'm kind,i ordered the keyboard for someone else so i'll have to sort it



    Stop being kind and become evil like me

    Original Poster

    mumbojumbo

    Should have just kept the original and bent it back into shape. These … Should have just kept the original and bent it back into shape. These things are semi-flexible and take a bit of bashing!



    Why should i have kept it though,it was their fault for getting an incompetent person to pack it oO

    Original Poster

    DLM

    Stop being kind and become evil like me



    I don't think you're evil,i think you like attention,whether it be good or bad

    Banned

    deb8z

    I don't think you're evil,i think you like attention,whether it be good … I don't think you're evil,i think you like attention,whether it be good or bad



    ATTENTION SEEKER = DLM

    Reply to that email copying every email address for that company you can find with a complaint!

    Banned

    DLM

    Stop being kind and become evil like me



    Too evil!

    jellybaby22

    you'll have to get your attention elsewhere for a while..... ROFL



    oO Wasn't she just back??? What happened? (been away making noodles for the kids lol).

    Banned

    jellybaby22

    evil ?? Since when has evil meant jealous ..disturbed..and very irritating



    Stop talking about suspended (for a long time) members!

    Banned

    jellybaby22

    How do you know I ws talking about her...maybe I was talking about you



    Haha... quite! :P
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