Another one bites the dust... Sainsbury's to close its digital entertainment business

Editor
Following in the steps of Tesco, Sainsbury's have announced they are closing their digital entertainment store, called 'Entertainment On Demand'.

http://i.imgur.com/HvoHBpL.png

The company have stated that it was a "Difficult decision," made "following a detailed review of our service". Translation? The numbers weren't adding up; and weren't worth any further investment to compete against the major players in the market such as Amazon, Apple and Netflix.

The Movie and TV show sections no longer allow purchases, with the remaining eBook section closing on October 1st. Anyone using the eBook service will be able to transfer their library to Kobo, the Rakuten-owned firm.

Magazine and Music services are closing as well. Purchases will be blocked from October 1st, and app access will cease to function on November 30th.

The whole service will be put to bed on December 1st. Any customers eligible for refunds for unused rental purchases or magazine subscriptions will be contacted by the service via e-mail in the next few weeks.

6 Comments

So in summary
Book transfer to kobo, music should be downloaded.
movies, tv and magazines will be refunded.

Ive wondered if we will own digital downloads forever. If you will be able to watch a film you bought 60 years ago from amazon and secondly if you will still want to.

This seems generous to get full refunds after years worth of watching downloads


Edited by: "davidian84" 20th Sep 2016

No Demand.

My books only recently bounced from the Nook store to Sainsbury's, and now they're bouncing to Kobo! I wonder if they will keep going forever, bouncing from store to store?

Muig1972

My books only recently bounced from the Nook store to Sainsbury's, and … My books only recently bounced from the Nook store to Sainsbury's, and now they're bouncing to Kobo! I wonder if they will keep going forever, bouncing from store to store?


Me too. And yet companies are still wondering why customers resist DRM?

Anyone using the eBook service will be able to transfer their library to … Anyone using the eBook service will be able to transfer their library to Kobo, the Rakuten-owned firm.



Oh. Well. That's reassuring.

Received email today

Dear Customer, Re: Transferring Your eBook Library to KoboWe are working … Dear Customer, Re: Transferring Your eBook Library to KoboWe are working really hard to ensure the transfer of your eBook library to Kobo is seamless, however, it has taken slightly longer than we had hoped to get everything ready. We will email you by 11th November 2016 explaining how the process will work and what you will need to do to enable you to access your eBook library on the Kobo service.As a reminder, you can continue to access your eBooks on our site and continue to read them on our apps until 30th November 2016.Apologies for any inconvenience caused by this delay.Please visit our FAQs if you have any further questions.Your sincerely,Sainsbury’s Entertainment on Demand

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