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    Any one ever returned a phone to buymobilephones.net?

    I ordered a new contract mobile phone from buymobilephones.net on Monday, it arrived today and I really do not like it. It is way too small for my needs and so much smaller than what I was expecting. Its my fault really, I should have done more research on the phone before I ordered it.

    Anyway, I have opened the box but not used the phone (not put the battery or sim card in or opened the accessories or anything, etc). They state they will accept returns (if I pay to return it) but was just wondering if anyone had returned a phone to them before.

    Thanks

    9 Comments

    Yes you can send it back as long as you don't connect it open it etc, you have 7 days

    Original Poster

    kate50dadford;2195481

    Yes you can send it back as long as you don't connect it open it etc, you … Yes you can send it back as long as you don't connect it open it etc, you have 7 days



    What do you mean by open it? I have opened the box but that is it. Nothing else is touched.

    kimbyanne;2195502

    What do you mean by open it? I have opened the box but that is it. … What do you mean by open it? I have opened the box but that is it. Nothing else is touched.




    Thats fine then you have a 'cooling off' period where by you can change you mind.

    this site will also help you know your rights- [url]www.consumerdirect.gov.uk[/url]

    hope this helps!

    Original Poster

    kate50dadford;2195639

    Thats fine then you have a 'cooling off' period where by you can change … Thats fine then you have a 'cooling off' period where by you can change you mind.this site will also help you know your rights- [url]www.consumerdirect.gov.uk[/url]hope this helps!



    Thanks alot.

    Don't suppose you know how you go about sending it back?

    This is from their website
    12) My question is not answered here!
    For any further information please contact us either by telephone (0845 130 3024), e-mail, or by completing our contact form.

    kimbyanne;2195659

    Thanks alot. Don't suppose you know how you go about sending it back?



    You need to contact them first, say under the Distance Selling Regulations I want to return it they will provide an RMA number they may arrange a collection if not use Royal Mail Special Delivery for the return as its insured up 2 £500

    2) Do I have time to change my mind?Yes. Consumers have the right to … 2) Do I have time to change my mind?Yes. Consumers have the right to cancel their order before the sale is concluded, plus all phones come with 7 days money back guarantee

    i think you will find ,when you order anything on line. your rights state 14 day if your not happy with the goods,that they Can be returned undamaged

    Thanks for bumping over 3 year post.

    sharonandmartin

    i think you will find ,when you order anything on line. your rights state … i think you will find ,when you order anything on line. your rights state 14 day if your not happy with the goods,that they Can be returned undamaged



    LMFAO! Nice bump...
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