Groups

    Any one good with internet speeds here?

    We are having a few problems with xbox live in our house, just over a month ago we was getting full signal and no lag,

    Were on 20mb virgin media, But now every game we play online becomes really laggy,

    I phoned virgin, who were not helpfull at all, and told me to run a speedtest at speedtest.bbmax.co.uk/

    My speedtest comes back at 18558kbps Download speed and 90kbps upload speed,

    Any one know why im having problems?

    10 Comments

    Original Poster

    thesummerof69;7788427

    BroadbandWatchdog.co.uk/Speed_Test



    Download 1488Kbps
    Upload 115Kbps

    are you wirless (xbox)
    are you useing othere computers in the house(downloading)

    Your upload is really low. It should be closer to 768kbps.
    Id keep running a few tests and if your upload never gets near that figure then you should get on to VM about your problem.

    Original Poster

    GAZUK;7788615

    are you wirless (xbox)are you useing othere computers in the … are you wirless (xbox)are you useing othere computers in the house(downloading)



    Nope in ethernet via the router which is sat right next to my xbox, There are other computers but not downloading,

    deathtrap3000;7788624

    Your upload is really low. It should be closer to 768kbps.Id keep running … Your upload is really low. It should be closer to 768kbps.Id keep running a few tests and if your upload never gets near that figure then you should get on to VM about your problem.



    I tried calling them and explained my upload speed was extremely slow, but she did not want to know, said they provided download speed not upload speed,

    Just checked again and its 63kbps on --- speedtest.bbmax.co.uk/

    and on Speedtest.net its 0.12mb/s


    So what should i say to virgin?

    Do the test at least 10 times and take the average ......you'll get a more accurate estimated speed.......:)

    upload speed bad, get them to fix it.

    Original Poster

    Mecoconuts;7788742

    Do the test at least 10 times and take the average ......you'll get a … Do the test at least 10 times and take the average ......you'll get a more accurate estimated speed.......:)



    I've done it around 10 times and its averaging out at 68kbps :?

    Benjimoron;7788760

    upload speed bad, get them to fix it.



    I guess im going to have to ring them tomorrow and ask them to sort it, :x

    Original Poster

    Mecoconuts;7788861

    Go here ...select your region ....and see if there's any problems in ur … Go here ...select your region ....and see if there's any problems in ur area :http://status-cable.virginmedia.com/vmstatus/summary.do



    theres a loss of google mail, but that should not effect my speeds
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Deleting chats on Facebook Messenger22
      2. Report online material promoting terrorism or extremism916
      3. Just heard this...2 ★★★★★★★★★★★★★★ congrats to all on 392k ★★★★★★★★★★★★★★7764345
      4. 75% off Sky TV for existing customers. Only works when you call the specifi…17416148

      See more discussions